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Can't connect to internet

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  • Jean-Marc Nov 02, 2012

    OK to clarify, this is quite an advance question and who answers this one definitely needs to have a more knowledge then just how to setup a router.I can confirm that the WAN is working properly, I do get Ip and DNS etc. the Lan and WLan is also working properly and I use it as a DHCP server and it does provide the IP to the MU's, the problem that I'm having is that for some reason it wont bridge between the WAN and my internal network even though the DNS is matching the one supplied by my ISP

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akee_akee@live.com

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1 Answer

Changed connection and modem to 100 Mbps. No wireless connection from router. Tried wired connection. No go. Router does connect..all lights green. Laptop sees the connection but no internet access.


Hi,

Improve the Fixya.com experience for everyone by voting!

Subject: No wireless connection from router cannot connect to the Internet.
Solutions: Straight Connection, Windows Connecter and Microsoft Fixit

Discussion: I'm going to provide you with three solutions and between them you should get online. However, you should be advised that in order to fully analyze and correct any difficulties you're having, we should be chatting or on a telephone connection. All I really know at this point is that you can't connect to the Internet through your router.

I'm going to give you three FREE general fixes and let's hope that one of them will work for you. If not, then we have to chat.



Now, let's see if I can help you.

The first solution I'm suggesting works in my business (LAN installations) about 95% of the time. I trust that it will work for you.


Begin by turning on your computer and your router

? Make sure your service provider has activated your account and services on the subscribed line. Please check with your service provider to confirm this.
? Make sure that you are using the latest drivers. You can download the latest driver from Driver Downloads Database.
? Make sure that you have entered the right username and password (case-sensitive) as given by your service provider. For example, in Australia: user@bigpond; in NZ: user.name.xadsl@xtra.co.nz.
? Open Internet Explorer;
? Click on 'Tools';
? Click on 'Internet Options';
? Click on 'Connections';
? Click on 'Setup'
? Click on 'I want to set up my Internet connections manually . . .';
? Click on 'Next';
? Click on 'I connect through a local area network (LAN);
? Clock on 'Next'
? Click on 'Next' [This is not an error];
? Click on 'No';
? Click on 'Next';
? Click on 'To connect to the Internet immediately . . .; and,
? Click on 'Finish'.

That should have you online.

However, if the first solution doesn't get you connected, do the following:
• Click on tools again.
• Click on 'Diagnose Connection Problems'
• and follow the instructions.


The second suggested solution is to use the Setup Wizard. It seldom works for me but you might have more luck than poor me. Here are the instructions:

The Connect to the Internet wizard will guide you through the steps of setting up an Internet connection.

Open the Connect to the Internet wizard by:

• Clicking the Start button Picture of the Start button
• Click on Control Panel.
• In the search box, type network,
• Click "Network and Sharing Center"
• Click Set up a new connection or network
• Then double-click "Connect to the Internet".

The third solution requires an Internet connection. I'm going to pass on to you a FREE and hard to believe program from Microsoft called Microsoft Fixit! I have no idea why this little program hasn't been advertised but then I don't own their stock.

Just click on the following link and your problem should be solved: Download Microsoft's Fixit

You'll see the following areas in which Microsoft Fixit can solve software , hardware and just about every other problem you may incur. They are:

Top Solutions Windows Internet Explorer Windows Media Player

Entertainment Office Other

I suggest that you try top solutions and 'automatic' before exploring the other titles.

Be a hero and fix your friends' computers; just don't tell them how you did it! That will be our little secret.

All the best

Ben

Jul 23, 2011 | D-Link DIR-615 Wireless Router

1 Answer

My laptop has had a complete memory boot and i can not get my wireless connection back on. How do i correct this problem/ i am using a ethernet cable at the moment to get connection to internet. Thank you


Hi,

Improve the Fixya.com experience for everyone by voting!

The first solution I'm suggesting works in my business (LAN installations) about 95% of the time. I trust that it will work for you.

Let's see if I can help you.

Begin by turning on your computer and your router

? Make sure your service provider has activated your account and services on the subscribed line. Please check with your service provider to confirm this.
? Make sure that you are using the latest drivers. You can download the latest driver from Driver Downloads Database.
? Make sure that you have entered the right username and password (case-sensitive) as given by your service provider. For example, in Australia: user@bigpond; in NZ: user.name.xadsl@xtra.co.nz.
? Open Internet Explorer;
? Click on 'Tools';
? Click on 'Internet Options';
? Click on 'Connections';
? Click on 'Setup'
? Click on 'I want to set up my Internet connections manually . . .';
? Click on 'Next';
? Click on 'I connect through a local area network (LAN);
? Clock on 'Next'
? Click on 'Next' [This is not an error];
? Click on 'No';
? Click on 'Next';
? Click on 'To connect to the Internet immediately . . .; and,
? Click on 'Finish'.

That should have you online. However, if it doesn't get you on line, do the following: Click on tools again. Click on 'Diagnose Connection Problems' and follow the instructions.

The last choice is to use the Setup Wizard. It seldom works for me but you might more luck than poor me. Here are the instructions:

The Connect to the Internet wizard will guide you through the steps of setting up an Internet connection.

Open the Connect to the Internet wizard by:

• Clicking the Start button Picture of the Start button
• Click on Control Panel.
• In the search box, type network,
• Click "Network and Sharing Center"
• Click Set up a new connection or network
• Then double-click "Connect to the Internet".



All the best

Ben

Jun 18, 2011 | Acer Aspire 5315 Notebook

1 Answer

I have a netgear wnce2001 universal internet adapter. It was previously configured to the wireless internet in home to work with Xbox. Just yesterday the WLAN line went out. Hooked ethernet and USB cable...


Hi,

Improve the Fixya.com experience for everyone by voting!

The solution I'm suggesting works in my business (LAN installations) about 95% of the time. I trust that it will work for you.

Let's see if I can help you.

Begin by turning on your computer and your router

? Make sure your service provider has activated your account and services on the subscribed line. Please check with your service provider to confirm this.
? Make sure that you are using the latest drivers. You can download the latest driver from Driver Downloads Database.
? Make sure that you have entered the right username and password (case-sensitive) as given by your service provider. For example, in Australia: user@bigpond; in NZ: user.name.xadsl@xtra.co.nz.
? Open Internet Explorer;
? Click on 'Tools';
? Click on 'Internet Options';
? Click on 'Connections';
? Click on 'Setup'
? Click on 'I want to set up my Internet connections manually . . .';
? Click on 'Next';
? Click on 'I connect through a local area network (LAN);
? Clock on 'Next'
? Click on 'Next' [This is not an error];
? Click on 'No';
? Click on 'Next';
? Click on 'To connect to the Internet immediately . . .; and,
? Click on 'Finish'.

That should have you online. However, if it doesn't get you on line, do the following: Click on tools again. Click on 'Diagnose Connection Problems' and follow the instructions.

The last choice is to use the Setup Wizard. It seldom works for me but you might more luck than poor me. Here are the instructions:

The Connect to the Internet wizard will guide you through the steps of setting up an Internet connection.

Open the Connect to the Internet wizard by:

• Clicking the Start button Picture of the Start button
• Click on Control Panel.
• In the search box, type network,
• Click "Network and Sharing Center"
• Click Set up a new connection or network
• Then double-click "Connect to the Internet".



All the best

Ben

Jun 18, 2011 | Computers & Internet

1 Answer

I just got att dsl service. I have four green lights on the modem and wireless is working. I can access wireless on my phone and laptop in the house. When I open IE, all I get is "cannot display...


Hi,

Improve the Fixya.com experience for everyone by voting!

The solution I'm suggesting works in my business (LAN installations) about 95% of the time. I trust that it will work for you.

Let's see if I can help you.

Begin by turning on your computer and your router

? Open Internet Explorer;
? Click on 'Tools';
? Click on 'Internet Options';
? Click on 'Connections';
? Click on 'Setup'
? Click on 'I want to set up my Internet connections manually . . .';
? Click on 'Next';
? Click on 'I connect through a local area network (LAN);
? Clock on 'Next'
? Click on 'Next' [This is not an error];
? Click on 'No';
? Click on 'Next';
? Click on 'To connect to the Internet immediately . . .; and,
? Click on 'Finish'.

That should have you online

All the best

Ben

Jun 03, 2011 | AT&T High Speed DSL Modem

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