Question about HP Photosmart C3180 All-In-One InkJet Printer

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I have a HP 3180 and it prints just fine but will not scan and I have Windows Vista.

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  • wademathews Jan 03, 2009

    That was it, thank you.

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Hi,
The all in one solution software you used in XP doen't work with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C3180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Posted on Jan 03, 2009

  • chris grams
    chris grams Jan 03, 2009

    You're welcome :)



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SOURCE: My HP 3180 printer/scanner will not scan. It will print. What can I do?

Go to HP.com and download the latest drivers for your scanner. When asked where to save the drivers, chose DESKTOP. Then you must go to CONTROL PANEL uninstall the old HP files. then go to your desktop and install the new drivers. This should take care of your problem as long as there insn't amechanical problem with your scanner.

Posted on May 21, 2009

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Hi,
Here's the link ro download the Vista driver for your Printer/Scanner:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&lang=en&product=1146331

You should uninstall the XP driver for the Printer and install this instead: HP Photosmart Full Feature Software and Drivers

You should use the uninstaller utility on the HP support page on the link provided, and after installing the new driver.

You can also scan and copy in Vista by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C3180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

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Introduction Some products do not have full scan functionality in Windows Vista. This is because full-featured Vista drivers are not available for all products, especially older products. However, the Windows Vista operating system installed on your computer includes a basic print driver. This driver allows you to scan an original and save it as an image using workaround methods. You cannot use the advanced scanning features that you might have used with your product before you installed Microsoft Windows Vista. Scanning an original and saving it as an image Follow these steps to scan an original document, and then save it as an image. Step one: Load the original Follow these instructions to load the original in the product.
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Method two: Scan with Windows Fax and Scanning
NOTE: This feature and the following instructions work only with Vista Ultimate, Vista Business, and Vista Enterprise versions of Windows.
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  3. Click Accessories .
  4. Click Paint . The program opens in a new window.
  5. On the Paint toolbar, click File , and then click From Scanner or Camera .
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