Cannot turn the player on

Try the reset procedure...

hold the back button and the up button until you see the Zune logo then release. if this doesnt work then you are going to have to reset your Zune....however this will loose all the data on the zune so your music/movies will be completely gone. you are going to need to press and hold the back and up button until the zune logo appears then hold the back,play/pause, and the center button until you see "please wait"

1.download the firmware from here 2.press and hold reset button for 2 seconds 3.run the firmware updater 4.press and hold "volume -" button while connecting to system. 5.the updater will detect the player and it will upgrade the firmware.

What I did for mine was just reset it. Hold down the big round center button and the start button at the same time for at least 20 seconds. It will turn off, then try turning it back on and see what it does. Mine is working fine again (the "key locked" message just meant that I had the hold button on! woops.)

Disengage the hold/lock button on top of the player.

If you look on the left side of the e130, there is a slide switch. Slide that switch up, that is your hold switch. In order to get your player powered on, you have to have it out of the key hold function. Now after you get to playing the music you want to hear, then you can reactivate the key hold. However, this will disable you from turning the volume up or down, or skipping through the songs. In order to be able to do this, then simply turn off the key hold again by sliding it down. I hope this helps!

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

Solution:
1. Put Lock on.
2. Push and Hold Both Rec and Power buttons while the power is off.

Then message should show saying: " Welcome to Recovery Mode"

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.


Please RATE my solution at the bottom.

Best of Luck.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

There is a "hold" switch on the side. You need to turn it off. Hope it help!