Question about Creative Labs ZEN SLEEK MP3 Player

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Frozen screen with my V Touch 8gb MP3 Player

When i turn on my V Touch, it only goes as far as the welcome screen an no further.

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My creative zen is frozen. What do i have to do?

Posted on Jun 04, 2009

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If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Posted on May 23, 2009

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You have to take an unbent paperchip point and reset it on the side. You should recharge phone now to get better preformance. bye

Posted on Jan 20, 2009

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Posted on Jan 02, 2017

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