Question about Creative Labs ZEN SLEEK MP3 Player

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Frozen screen with my V Touch 8gb MP3 Player

When i turn on my V Touch, it only goes as far as the welcome screen an no further.

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My creative zen is frozen. What do i have to do?

Posted on Jun 04, 2009

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If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Posted on May 23, 2009

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You have to take an unbent paperchip point and reset it on the side. You should recharge phone now to get better preformance. bye

Posted on Jan 20, 2009

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Restart


try doing this and let me know if it goes into recovery mode
1. with mp3 off slide the hold button to on so it locks
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3. whilst holding record turn mp3 on still hold down record it should now be in recovery mode if your mp3 player gets this far then it can be fixed.
Once in recovery mode goto sandisk site and you need to goto downloads and download latest firmware for your make and model once downloaded it will talk you through how to istall this onto your mp3 player if you have any problems let me know ok

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