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CANON PIXMA MX870 SCANNER NOT WORKING

Try to open scanner. Get message: Canon MP Navigator not working. IOS Windows7. Canon says it's a Windows problem. Can't scan through Microsoft Paint. Have tried every fix on the internet. Nothing works. Canon says if I buy another brand of scanner, I will have same problem.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 5 Answers

SOURCE: i can't scan

hope this will help u about CANON MX310

http://canoncanada.custhelp.com/cgi-bin/canoncanada.cfg/php/enduser/std_alp.php?p_sid=Gk-ofu2j&p_accessibility=0&p_lva=&p_sp=&p_li=

Posted on Apr 29, 2008

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  • 1 Answer

SOURCE: Scangear Error

i think this problem come with windows xp update!
when u started to see this messege?

Posted on Jun 03, 2009

  • 1 Answer

SOURCE: canon pixma mp830 will not scan

I had the exact same problem after moving my printer to a new computer. I realized you need to have MP Navigator on the computer for the scan to work, just the drivers and firmware aren't enough. The other functions do work without it.

So if you don't have MP Navigator on your computer, that should fix it. If you do, I can't help.

Posted on Aug 03, 2009

  • 1 Answer

SOURCE: Canon pixma mp 190 won't scan / copy and printing works!

I also have a newly purchased MP 190 that prints but will not scan at all have also tried reinstalling software.

anyone help me?? :(

Posted on Oct 04, 2009

pineworks
  • 4041 Answers

SOURCE: Canon MX310 scanner driver not found

Hi there
You can download a driver from my website then you can use the driver to set your printer up.
Just click on this link and it will download for you, and it is best to save it on your desktop so you can find it.
This is for the MX310 it for XP and Vista.

Click Link = http://www.4all2sell.com/driver/Canon-PIXMA-MX310-All-in-One-XP-Vista.exe
Ones you have downloaded just double click on it to run it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks All files on my website are only there for a limited time.

Posted on Mar 24, 2010

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2 Answers

How to get scanner to attach to e mail


Operate the scanner from the computer not the printer.
Have you loaded the MP Navigator progam from the cd supplied with the printer?
If not, do that first and then follow the steps below.
Double click MP Navigator icon on desktop.
Choose "custom scan with one click "
Save to pc. (" attach to email "only works on windows mail)
Open saved location and rename.
Write your email & click on insert drop down box
Click on "pictures inline "
Open pictures.
Open MP Navigator folder
Choose scanned item by name
Click on open box
Scan will appear under the text in your email.

May 31, 2014 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

Mp navigator


try this solution..... http://dailytweak.wordpress.com/2011/07/13/mp-navigator-scan-failed/

May 01, 2013 | Canon PIXMA™ MP810 All-In-One InkJet...

1 Answer

How can i scan multiple pages into one pdf with mx870


Forget all the old postings here. They are not reflective of the 2016 information.

FEB 15 2016 For Windows 10
1. Open the Canon IJ Network Scan Utility. (Came with your MX870) on your PC. Make sure it is ENABLED. (Look for icon in the right side of your tray and right click on it.)

2. Open Canon MP Navigator EX Came with your MX870) on your PC.
2a. Click Scan/Import Button at the top.
2b. Click Photos/Documents (Platen) button on right side.

3. Place the first page of your document on the platen. Close lid.
3a. Click the green Scan big rectangular button.
3b. Remove first page of the document, place the second page of the document on the platen, close lid.
3c. NOTE: This time, there will be a small rectangular box in the same large white box that has the small thumbnails of the page of your document that you have scanned. The small box will be labeled "Scan Complete." There will be a note that says, "Scan complete, to continue scanning load the next document and click "SCAN." There are two choices only. "Scan" and "Exit."

4. Repeat step 3 - 3c clicking on the "Scan" button in the Scan Complete box for each page of the document. When the last page is scanned and the thumbnail is in the white box with the rest of the multi-page document, click on the "Exit" button.

5. Use the Ctrl button and choose each of the thumbnails representing the pages of the document you want to save as one file. Be sure they have a yellow frame highlighting each thumbnail, as well as have a small check in the little box at the bottom left of each thumbnail.

6. At the bottom left of the MP Navigator EX window, click on the rectangular box that says, "Save as PDF file."

7. Your multi-page PDF file will be saved in the location you have specified in the settings.

If you need the drivers and software for this go to the:
Canon Support ' MX Series' PIXMA MX870 site here:
https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx870

Under: Drivers and Downloads, choose "Recommended Downloads" and get this driver and File Name: MX870 series MP Driver Ver.1.06 (Windows) 01/29/16 31.73 MB
Then under Drivers and Downloads, choose "Software" and get this software and File Name:
MP Navigator EX Ver. 3.15 (Windows 10/10 x64/8.1/8.1 x64/8/8 x64/7/7 x64/Vista/Vista64/XP/2000) 07/22/15 47.72 MB

scan-multiple-pages-into-one-pdf-mx870-bias4r3nvd0f3ezi5ng1xfxy-5-0.jpg

scan-multiple-pages-into-one-pdf-mx870-bias4r3nvd0f3ezi5ng1xfxy-5-2.jpg

scan-multiple-pages-into-one-pdf-mx870-bias4r3nvd0f3ezi5ng1xfxy-5-5.jpg The pics of the page and information are for reference....

Oct 17, 2012 | Canon PIXMA MX870 Wireless Office...

1 Answer

Scanner not working


Re-install the Scanner software.

Tallon41

Sep 08, 2012 | Canon PIXMA MX860 All-In-One InkJet...

1 Answer

CAN I OCR SCAN ON MY CANON MX870


Open "Canon MP Navigator" / "One Click"
You will see a link "OCR"
It works very well

Jul 24, 2012 | Canon PIXMA MX870 Wireless Office...

1 Answer

Cannot scan with Canon MX870. Error code 5,145,61 Windows XP Wired LAN connected printer and laptop reinstalled Print/scan/fax S/W - still no scanning. Printing OK. ???


My solution was to open the MP Navigator application and then click the preferences at the top right. There is a product name dropdown. In my case the incorrect MAC address was chosen (denoted by "Network:XXXXXXXXXXX"). Once I chose the other address it worked perfectly.

Jul 15, 2012 | Canon PIXMA MX870 Wireless Office...

1 Answer

I am receiving an error code 5,145,61 on my canon pixma mx870 when i try to scan


In my case all I had to do was fire up the MP Navigator software and open the preferences at top right. From there, you'll find a "product name" dropdown menu. Mine had the incorrect MAC address chosen (denoted by Network:XXXXXXXXXXXX") and once I chose the right one it started printing just fine. There are only 2 options here so if it doesn't work with one try the other.

Mar 29, 2012 | Canon PIXMA MX870 Wireless Office...

2 Answers

I am trying to scan a document using the Canon PIXMA MG6120 that is connected via wireless LAN to my laptop. I get an error message on the laptop as follows: START OF ERROR...


Your firewall block the communication. You will need to get into your protection software and allow 'full' access of MP Navigator (EXT)

Aug 03, 2011 | Canon PIXMA MX870 Wireless Office...

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