Question about Dacor DMT2420SS Microwave Oven

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LCD panel dimly lit, microwave works fine.

We had apower outage in our area and when it was restored the LCD panel on the microwave barely is visible. It looks like it is working at 30 Hz when it should be running at 60 Hz. If you push the screen where the buttons should be, the oven will will work fine. Any suggestions? This is a Dacor model DMT2420S, about four years old.

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You have two options for this model:

We can repair your control unit for $39.95 in about a week or you can order a modified control unit with our proprietary upgrades for $115, then if you return your defective control unit in repairable, good cosmetic condition, we'll give you a core refund of $30.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller

Posted on Jan 09, 2009


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Unplug the microwave from the wall outlet prior to disassembling.

Open the microwave door. Remove the screws securing the grill above the door opening to the microwave. Remove the grill.

Remove the screw located at the top of the control panel, which is now visible with the grill removed.

Lift the control panel up to release the tabs securing it in place. Move it away from the microwave.

Look at the rear of the control panel to any disconnected wires that may have caused the control panel to stop functioning. If wires are disconnected, reconnect them, reassemble the microwave and determine if the problem is still occurring. If the problem still occurs, replace the control panel.

Transfer the wires from the old control panel to the new control panel.

Move the panel back against the microwave's control panel housing. Slide it down to lock it into position.

Install the screw at the top of the control panel.

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