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Whirlpool AWZ 612 E13 Error code on hot wash

Hi, Have an odd problem with my washer dryer (Whirlpool AWZ612). If running on 30/40 degree programs it works fine, however if run on a higher temperature wash then it has an error towards the end of the wash (but does not go through complete cycle)- Error message E 13 and the door remains locked. am able to get clothes out if turned off at the wall for a while. After some googling I believe this is a door lock error however am confused as to why this only happens on hot wash. Any ideas to fix this?

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This happens to me as well when I use drying. After using the machine, when I want to reuse it I get this error "E13". Somehow I manage to make the machine pass the error...

Though I am able to open the door. Here is how I do it (be careful if there is a lot of water in the machine):
- turn off the machine by switching the program knob to "Off";
- wait a few seconds (5 to 10 seconds or so);
- turn the program knob to any program (e.g. Cotton 30);
- the machine will do several clicking sound;
- one of the clicking sound is actually the door unlocking, at that moment open the door;
- turn the knob to "Off".

Hope that helps.

Posted on Aug 31, 2015

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Posted on Jan 02, 2017

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SOURCE: Whirlpool Cabrio Washer Error message code F1

I have started a petition to be sent to the CEO of Whirlpool Corp., Jeff Fettit.
Follow the link, and please sign it! The more the better! Spread the word!
You may also copy and post it to any other groups/discussions about this problem.

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Thank you!!!

Posted on Aug 02, 2008

jgwhomeequip
  • 1902 Answers

SOURCE: Whirlpool Cabrio Washer Error message code F1

Whirlpool did a recall on this problem here is there number try this first. Whirlpool 1-800-253-1301
On a number of ranges this can mean a number of things, the most common being a failed ERC(EOC, Clock assembly)or a faulty touchpad. Firstly if you are using a recent Maytag range it may pay to test the oven sensor as described above as this may cause an F1 error if faulty (may apply to some other ranges as well) this is not a common cause but is worth discounting. To check the ERC and touchpad

  1. Disconnect the power
  2. Gain access to the back of the ERC
  3. Disconnect the ribbon cable that connects the ERC to the touchpad
  4. Check nothing will short when power is reconnected
  5. reconnect the power and switch on
  6. Watch for F1 and listen for the beep
  7. If you get the F1 and the beep this means the fault is with the ERC and it will need replacing
  8. If after 30 mins you do not see the F1 error and hear the beep, replace the touchpad

Posted on Feb 14, 2009

  • 1 Answer

SOURCE: door is locked code F21 wont run or cycle or empty water

Try hitting the stop button twice - we are having the same problem but ours isn't draining

Posted on Jan 13, 2010

  • 182 Answers

SOURCE: I live in an apartment

try to unplug the unit for 5 minutes and see if this helps.

Posted on Dec 17, 2010

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