Question about Frigidaire FMV157GM Microwave Oven

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Microwave turntable wont turn

Turntable wont turn

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Hi - Possibilities of the turntable not spinning are either it is turned off, damaged or the support itself is damaged as well. Confirm that the power supply is not faulty or defective. Contact a professional to move forward accurately.

Posted on Nov 02, 2012

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Posted on Jan 02, 2017

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Repairs are expensive. New microwaves are cheap. But you don't have to spend a dime on either. If your microwave turntable stopped spinning, here's an easy way to try and fix it. And all you need is some warm, soapy water and your own two hands. You don't have to be an appliance expert to troubleshoot a seemingly broken microwave turntable. You might find that all your little Zappy needs is a checkup and a good, thorough cleaning. If you follow these steps and find that your microwave still isn't turning, it probably means the motor has spun it's last spin. Then it's time to retire old Zappy. Unplug the microwave. Safety first, kids. Remove the glass tray and the circular turntable guide. Wash them both in warm, soapy water to get rid of anything stuck. Pay special attention to the rollers on your turntable guide, making sure they're able to spin freely. Clean the internal cavity. Make sure to check your microwave's center cavity to make sure it's free of movement-hindering (and gross) leftover food. Check that the drive bushing is working. Make sure that the drive bushing, the plastic mechanism in the bottom of the microwave's interior that the glass tray turns on, isn't worn out or split in two. If it is, you'll need to have it replaced. Put it back together. Put the turntable guide back into the circular groove. Place the glass tray turntable over the turntable guide and onto the drive bushing. Adjust until the drive bushing should fits perfectly into the grooves of the glass tray. Test it out. Zap a mug of water for a short bit to see if you fixed the problem. Do not run the microwave without anything in it.

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Check the door switch, when it is faulty the oven will turn on but turntable, fan and magnetron wont operate.

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Remove the turntable plate and check the motor coupling gears underneath, if motor coupling is fine, then replace the turntable motor.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


Appliance Parts From PartSelect

Appliance Parts Pros

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Is there an option via the Help or Custom Help to turn the turntable off and off?

This feature is common in over the range models.

Otherwise, it may be a bad motor.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand: http://www.youtube.com/watch?v=rPSWi_z7M58

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven, as you're looking up from the stove top.

Please write back with your model number if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

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