Why do I keep getting paper jams

there is a take up sensor at the back of the paper tray. If that is broken off or damaged then the printer will think there is always a piece of paper in the carrier and generate the error.

with the cost of new printer today, you are better off going and buying a new one.

Dell has color laser printers for less than $300.00.
good luck.

This is a sensor malfunction, to change the sensor I whould bring it to a samsung tachnician.

Unlatch and pull out the paper tray. Try pulling out the sheets in the middle of the "half stack" first. You should have less friction there. While you have the paper tray out, examine the rectangular cork paper separator strip on the right-hand side of the back corner. If it's worn or missing, that would explain how the jam got started.

most paper has a smooth side and a little less smooth side, try flipping the paper. in the pack use the top side as the printing side when u load. try a different brand of paper could easily correct the problem,

some feed trays work best when nearly full also, try half full etc.

check if this is happening from all trays... if such clean the paper feed rollers... if still happening clean any other rollers in paper path... if still happening then you have a bad sensor that keeps tripping at the wrong time... but more than likely this is only occuring with one tray... clean your feed rollers and it should be ok... still not ok... then replace feed rollers... there is also the possibility that your fuser is shot... your can tell if your fuser is shot if... when you put your hand near it... it doesn't feel like it could burn you... if you can actually get to touch it and its cool to the touch... then you got a bad fuser...

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Open the paper tray and remove the first couple of sheets of paper - If the paper tray is fully loaded leave it half full.

Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Step
2
Turn off the printer. 
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

I had the same problem, the transfer roller rubber was completely slick and would not pick up paper (it would also make a clicking sound).
Replaced it and the problem went away.

duplex area related jam in other printers. is problem only occurring in tray 1. If so, there is a problem with the tray. If it's happening from tray 1 and tray 2, replace try replacing transfer belt.

Clean the printer drum cartridge.