Question about GE XL1800 1100 Watts Microwave Oven

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GE microwave TURNTABLE slow-erratic and noisy JVM 1860 SD 002

GE above range microwave JVM 1860 SD 002. Turntable is very noisy and moves slowly. I tried taking off the glass plate, and it is still slow, noisy, and erratic.
Are there any easy solutions?

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jan 04, 2009

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It sounds like you have a jamming turntable motor.

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You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Chances are the coupler and/or turntable support will be damaged or warped.

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