When I switch on it comes very quickly to main menu rather than going through the normal start up procedure, also will not update after docking.
When i try and select from the main menu, say music library it will not respond. I can however select album of the day via top left button, if i then try and use the central button it seems to try and work but immediately stops again. Volume and back/forward on that button are fine.
Thanks anyone who can help me not have to replace.
If i do need to replace any suggestions, i need to use with Napster to go and want 30GB +.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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The "sad" iPod icon usually indicated that the iPod is having trouble connecting with a computer. This is, in most cases, not a serious issue and can be resolved with a few easy procedures. In most cases the data on the iPod is intact, even if the sad icon was displayed.
Verify the iPod has a charge. If in doubt, allow it to charge for 30 to 60 minutes. Do not remove charging cable. Toggle the Hold switch to the Hold position and back. Then press both the center (Select) button and the Menu (upper part of wheel) for up to 10 seconds. Release the Select and Menu buttons when the Apple logo appears, and quickly simultaneously press the Select and Play/Pause (bottom of the wheel) button. Switch from the electrical plug to a computer connection (if necessary) when the Disk Mode screen appears. The screen should change to the normal "Do Not Disconnect" update screen. Contact Apple about finding a repair service if the iPod will not go into Disk Mode.
If you want to delete all files it is the fastest solution that format the memory of the player: Enter Setup mode in the Main menu and select Setup Mode and then Format. You may choose either Quick or Complete formatting. A Complete format will take more time. This procedure will delete all files not only songs and photos. If you want to delete some files or folders (not all) you can do it with Explorer Mode from the Main menu. I hope these helps. Thanks. gylacz
Youll have to change it, what language do you think it is?
Go to the main menu > go to the 3rd to last option from the bottom ( this is if you haven't added any shortcuts to your main menu) ( this would normally be the settings selection) > then go to the 3rd to last option from the bottom again ( itlll have words on the right in many languages) > this will be the language option > then choose english at the top.
Looks like the software just hanged-up on you. Try to reset the Ipod by following the procedures below.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears). You may need to repeat the reset several times. If the reset doesn't help, then put the iPod into forced disk mode.
2nd option (Disk Mode):
Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons until the Apple logo appears Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode. If at this point you still have the white screen, restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory settings).
Note: Do not disconnect or eject the iPod until the store is totally done. After you think it's done, wait another five minutes.
It sounds like the Coby operating system is corrupted.
I'm going to recommend you try the following procedure with one catch; I'm assuming you can turn the unit on and at least get a menu. If not this procedure isn't going to work.
NOTE: The following procedure will erase everything on your Coby so be aware!
Essentially, we're going to reformat the unit using Coby's own format routine.
1. Power Unit On 2. Scroll through your main menu going to your right. From "Music" ---> to "Settings" 3. Under "Settings" you will have another menu. Look at the bottom choice called "Sys Tools" 4. Select "Sys Tools" and you will have a series of options, choose the second option "Format" 5. Select "Format" and follow the prompts 6. Wait for the routine to complete 7. Power unit down 8. Power unit back up and reconnect to PC 9. Use Windows Explorer or My Computer to see if the unit is recognized, and it should be at this point. 10. You should be set
For some reason, the operating system for the Coby gets corrupted and this is the only way I know to fix it short of sending the unit in for repair, which isn't an option really. (Cheaper to buy a new one)
Hope this helps you or anyone else that has unexplainable problems connecting to the Coby MP-610 / MP-620.
you have the play mode set to "intro",
how to solve this;
1) start playing a song.
2)Press the "Mode" button quickly, don't hold it down, just press it quick.
3)Select Play Mode by pressing the Mode button
4)Select "N" normal