Question about Panasonic Projection Televisions

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I have a 37" Panasonic Plasma TH37px25 that has firmware 5.0.2. Comcast changed to a Scientific Atlanta Cable Card from Motorola. I now cannot get my card to work. Panasonic sent me a updated 7.0.2 firmware upgrade. The card does not read in the service slot behind the Cable Card. Panasonic sent me another card. It does not read. Now they are sending a third card. Do you have any ideas?

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Get the third card tested and replaced, if it still does not work, complain, and have the unit replaced, as there is a fault concerning the receiver.

Posted on Jan 03, 2009

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Front power indicator blinks, clicking/high pitch sound


  1. This how to is to repair hard drive, software and some firmware issues that can arise on specific cable DVR and DAC and DCT boxes, First instructions are for Scientific Atlanta hardware. Firstly, one should be certain that the cable box has the coax (cable antenna wire) hooked up to the CABLE IN or RF IN on the box itself and be connected to a "hot" outlet - one that you KNOW works. Test it by connecting a TV directly to outlet. If you get a weak signal, the box will too. Digital boxes require a clean SNR. Remove in-line "surge protectors" on the coax. These prevent the signal from being sent by your cable provider to your box.
  2. Scientific Atlanta DVR or High Def boxes:These need to be "booted" or reset when certain errors occur. No audio on certain channels when SAP is NOT set to ON and confounding error codes that one can't seem to get out of. Common yet confounding errors are : No Audio on DVR Playback. No Audio on Certain Various Channels (ruling out SAP which can be enabled through the box, OR the television set itself) there are easy ways to test. If some channels audio is in Spanish when they are normally in English...the obviously you will check SAP first.
  3. Disc errors. On screen error on your TV that says something like..."there are problems with your storage disc.." or upon DVR playback instead of playing your program it loops upon itself and plays nothing.
  4. two different steps to reboot box: Simultaneously press VOL+ VOL- and "INFO" buttons on box itself, not from remote. Box will then display "bOOt" and shut down totally. Do not press ANY buttons or try to power on said box. Wait for the correct time to display on the box. This process can take anytime from 40 seconds to hours, depending on how fast the cable company's servers are responding at that moment and whether or not you have enough of a cable signal to fire up the download process. If you call customer service for your provider if this does not work, most likely a truck roll will be run for a tech to come out to your residence to fix the signal issue.
  5. When the correct time display is on the Scientific Atlanta box, THEN power on box and problems should be solved. An alternate way to reboot box is to simply unplug unit from power supply and replugging it in. Simply powering it on and off with the POWER ON button will not solve anything.
  6. On a Motorola box and/or DVR, the easy VOL+ VOL- and INFO will not work to reboot. Remove AC power plug from wall socket and wait 30 seconds to a minute while box is powered ON. Plug back in to wall socket.Box will "do it's own thing" and power itself on on it's own after the cycle has been successful (30 - 60 seconds) and the box should power itself back to the ON without you doing anything. Time will not display on Motorola"General Instrument boxes unless you set it up to do so in the settings mode.
  7. Common IControl/On Demand errors:
  8. MOTOROLA BOX Error 225 : A billing lock to prevent you from ordering pay per views. If your account is past due, or if you have an order to move to a new address in the service provider's "system", this is a preventive measure to keep customers from loading up tons of expensive pay per views and skipping out. Your cable company cannot over-ride this error. If you are not in above situations, your provider can "up" the limit on the box and clear it so you can order PPV through your remote control.
  9. SCIENTIFIC ATLANTA: for above mentioned error code, your SA box will display not a code but a prompt to contact your provider by telephone. Same issue.
  10. MOTOROLA BOX ERRORS 204...203.. 207..these may be easily solved by simply reseating the coax and then rebooting box.
  11. SCIENTIFIC ATLANTA ERRORS 2207: reboot box. This is a general code meaning the box has lost contact with the server. All of your iControl /On Demand orders come through your local cable head-end's servers. If and when it gets overloaded and times out, error 2207/207 will happen. Most of the time this is temporary. Reboot box, try again in 15-20 minutes.
  12. DVR BOX not displaying/recording/playing items:
  13. Reboot. Good chance of fixing.
  14. If your TV displays "One Moment, Please. Your Channel Should Be Available Shortly..." this is a SIGNAL issue. Reseat the line running from wall to the CABLE/RF IN on the box and at the outlet at wall. If no joy, call cable operator.

Nov 18, 2007 | Hitachi 53UDX10B 53" Rear Projection...

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I just bought a Samsung 40" LCD 550 series and hooked it up to a Scientific Atlanta 8300HDC DVR. When watching an HD channel, it seems to "skip" or almost "drag" continuously. Any...


The first step you sohuld take, in my opinion, is to have the cable company come out and test your line levels to make sure there isn't a lossy connection somewhere.  
You might also try rebooting your cable box by turning it off, unplugging it for a minute, then plugging it back in.  I have this issue with the same box and I believe the problem may be that the live recording for pausing and rewinding gets bogged down after a certain period of time.  I've had four of these boxes and had this issue with every one of them.  They seem to have a problem when the cable company pushes an update sometimes that corrupts the firmware and causes problems (my fourth box just failed tonight, that makes four failures in about eight months).

Dec 06, 2008 | Projection Televisions

1 Answer

Why is there a long delay changing channels on my new Sanyo HDTV?


Are you connected to a cable box from your cable TV service Provider and use this device to select the channel you want to view? I have an HDTV which has the QAM tuning feature. Changing channels was instant until I accepted an offer from Cablevision for a 1 year rent free box and remote combo. The tuning box is a digital & analog Scientific Atlanta Explorer 4200 HD with a card slot for your subscription specs. This bypasses the tuner in your TV and the TV functions as a monitor.

If this is similar to what you have and you don't care about the channel/current program on screen display that appears for several seconds before the channel selection completes, perhaps the cable co. can adjust your box to supress this display if it will speed up the channel selection.

There is another annoying problem with this box. If you have a fraction of a second ac power interruption which might not even cause your computer to reboot, the cable box goes into a reinitialization that could take 5 minutes or longer. In my opinion, it is not worth the $6.50 per month charge we will receive when the year is up.

Aug 05, 2008 | Projection Televisions

1 Answer

Panasonic Viera 37 inch Plasma won't read DVD player


does the cd/dvd player have component hookups or are you just using HDMI cable, lots of tv's are having trouble with the HDMI protocol, I only use component cabling, it has HD capability up to 1080i resolution

Mar 16, 2008 | Projection Televisions

1 Answer

Off Air?


The Scientific Atlanta box was a cable box and recieved CATV signals. The Direct TV box is satellite only. You might check if it has a built in ATSC tuner for off air digital signals. Direct TV in most locations offers the major networks in HD format.

Jan 04, 2008 | Sony Grand WEGA KF50WE610 50" Rear...

1 Answer

HD Issue


are you using scientific atlanta cable box by any chance?

Nov 27, 2007 | Mitsubishi WS-48613 48" Rear Projection...

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