Scanner function is not communicating with the computer and printer
SOURCE: All in One Scanner/Printer problems
Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.
SOURCE: cannot communicate with scanner message
Try an get a USB 2.0 printer cable. Some of the Canon scanners will not communicate quick enough without one.
SOURCE: Epson 595 COMMUNICATION ERROR message
HI
Check the USB cable if connected properly from the backl of printer and from back of computer. check under device manager under universal serial bus controller connection problem.
Hope this helps
SOURCE: HP 7590 office jet pro scanner does not communicate
Hello,
The scanner function is not available when you are connected wireless, you must be connected via USB to your PC for the scanner to function correctly.
Buddy
Corporate Computer
Over 21 years of PC and printer support/repair
SOURCE: Scanner Error 5 "error message" on my all in one
I had this problem and it had to do with the scan bulb head not recognising the marker. My temporary fix until the bulb is replaced is to turn the printer off, open the top (ADF and all) with the gray button on the right so that it's slightly raised and then switch the printer on. When it comes up, just close and print/scan/copy as usual. Apparently the spring in the arm warped the interior surface where the head moves and it can't line up when it's closed. Hope this helps.
A quick fix for most communication errors can be achieved by
resetting the printer and/or rebooting the PC. Simply disconnect the printer
from your computer (if USB connected)> reboot your pc > unplug and
re-plug the printer into the power source to reset it. When the printer turns
on, reconnect it to your computer (if USB connected). Then try to print again
once the computer fully recognizes the USB connection or when the WiFi light on
the printer turns solid green (if WiFi connected.).
If that doesn't help, try the steps below:
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