Question about Kodak Office Equipment & Supplies
Can kind paper jam but it will not clear
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Posted on Jan 02, 2017
I have the same problem. Answer? PUt the piece of junk in the trash and never, never buy brother products again. I called Brother and they had a refurb for more than what it cost me originally!!!!!
Posted on Sep 09, 2008
SOURCE: paper jam
I have an HP 5510 All in one, and mine did the same thing. There was a plastic fingerlike thing that had hung up just to the right of the printhead, preventing it from moving. I removed the cartridge and managed to get the part unstuck with a screwdriver.
Posted on Oct 20, 2008
There are pieces of paper stock on the sensor, when the paper jam happened then you pull out the paper did you get the whole page of the paper or have missing pieces? open the paper guide, turn off and on the printer and observe the unusual objects in the roller, this error is caused by objects in the sensor.
Posted on Oct 21, 2009
Tips for a great answer:
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Note Be careful to not force the print head to move.
If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".
Note Use a flashlight if necessary to check thoroughly.
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