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Re: Photo copies are coming out with green hue
Driver could be corrupt. Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
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I am not a printer expert, but since none of them have jumped on your question, I will try to help.
I had a similar problem with my Dell awhile back and found out it was a problem with the paper.
First, try printing a picture using plain copy paper and see if it has the green hue.
If not I would think the printer and program are ok.
Make sure you are printing on the glossy side of the photo paper(some of it is hard to tell the difference) and that your printer preferences are set for the correct type of paper you are using.
Please reply to let me know what you find.
Check in your printer driver settings "advanced" section, and see what the presets are. if the RGB or CYMK settings have a slider, see if the magenta is set at 100%. If it has a slider, try it at 90%, 80%, etc until you have a less pinkish hue. You can then create a printer profile which will work with the photo paper you are using.
Different photo papers can cause hues like this. Also, you can remove pink any unpleasant hues with most photo image editors through color correction.
It's possible that you have a contaminated cartridge...especially if it's a refilled tri-color cartridge.
It is unlikely that the sudden appearance of a green hue is due to the printhead or drivers going belly up. If the images on photo paper are OK when using the plain paper setting but have a severe green/blue hue when using the higher photo settings it is likely that the photocyan cartridge has been contaminated with cyan ink. Throw the contaminated PCyan cartridge away and fit a guaranteed photocyan cartridge (OEM or compat). Carry out a deep clean and run several plain papers through on a high photo setting. The green hue will gradually disappear.