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Order not received

Order Number: 1050388075, shipped 10/16/2012 12:00 AM via USPS. This order has still not arrived (Oct. 30/12) Dr. W.J. McClelland drmcclelland@rogers.com 12 - 400 Ambleside Drive London, ON, N6G 4Y7 Canada

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Contact the customer helpline.

Posted on Oct 30, 2012

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I ordered from Amazon on Oct 8. According to tracking, USPS has never received the package.


You need to contact amazon, or the seller via amazon if item ordered was not direct from amazon. Go to your amazon orders page, select the order and you should be able to ask where it is. Hope this helps

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How do check on the status of my order#402704660. When will the usps reeive it?


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Usps stated it was shipped but we have not received this order


  1. YOu need to call UPS to track the package 1 (800) 742-5877

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When does a merchant issue me a refund after return shipment was confirmed in Oct.6,2014?


Different merchant's have different policies, so you will need to check the merchant's website for their Return Policy or Terms of Service. Most merchant's generally issue a refund within 30 days and your return is getting close to 60 days.

I would contact the merchant by phone. Be polite, and be sure to get the name of the person you talk to and any "case number" issued. If they do not have a phone number listed then contact via email or a contact form on their website.

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Must US Customs check packages from New york to China?


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I ordered the Greeting Card Factory Deluxe which you emailed was shipped via USPS on 11/6/2012 12:00 AM and todate this has not been received. My order number is 1050635442. Would you please advise


if you have not recieved your item, call the company first and tell
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Can you track this order


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