Question about Computers & Internet

1 Answer

Battery says its charging but doesnt

I have a Satellite P775-s7215, my battery says "plugged in, charging", however the percentage never goes up and my battery does not actually charge. I thought it might be my battery so I bought a new one and it is still doing the same thing. I have tried a number of troubleshooting tips, including removing the battery and power cord and holding the power button for 30 sec., uninstalling the ACPI control method battery driver and scanning for hardware changes, none of which have worked for me.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Computers & ... Master
  • 15,633 Answers

Replace the mother board.

Posted on May 22, 2017

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
  • 13433 Answers

SOURCE: compaq presario C501nr wont charge battery

Hi,

The laptop's motherboard is most likely faulty and not charging the battery. Take or send the laptop to repair and or testing.

Does the laptop turn on without a battery? if it doesn't that confirm the fault.

Is the power plug loose from the board?

Posted on May 06, 2009

  • 62 Answers

SOURCE: Compaq V2000 works on ac , but wont charge battery.

Try to update bios n check it out..

Posted on Sep 02, 2009

  • 615 Answers

SOURCE: Plugged in, not charging

Laptops has something called hibernations and that works when you have a low battery it will backup your computer to the point that you lost use of the battery and if you get shutout the computer should recover in many occasions this does not work and as result you get a large file at your hard disk that consuming very large section on your hard drive and may take the whole drive and also may effect the battery. Now see if you can turn this feature off and go to your driver (cJ and delete the large file that created at the time you lost use of your computer. Recheck your battery again but you need to check and see if the cable good as in some occasions it looks ok but does not charge … see what will happen then we can go to the next step, remind you that we can not see any information that passed between you and other techs....let me know if that work for you and please do not forget to rate my service so I am able to continue providing same...god bless
1 thump not related
2 thump related but no recommendation
3 thumps related worked some issues
4 thumps related worked all issues and satisfied

Posted on Oct 01, 2009

rcalorisian
  • 313 Answers

SOURCE: Battery fully charged, icon says fully charged but

sounds like you "MIGHT" have a bad battery. But before you go shopping try to reset you battery..

  1. I have had the same problem and emailed Acer. You need to upgrade your BIOS settings and it will be fixed. www.acer.com.au/helpdesk

    This was acers response:

    Dear customer,

    Recently it was identified that a small number customers were experiencing a problem with the battery where it would not hold a reasonable amount of charge. We have released an update that should be applied to your computer to resolve this issue. Please complete the processes below and should you have any problems please do not hesitate to contact Acer support on 1300 365 100 or log a service request online at www.acer.com.au/helpdesk.

    Thank you, Acer Support

    THey also sent me a word doc with the process and a zip file with the BIOS update. I can not upload the up on these forums but if you go to acer they should respond within 1 hr. I sent my request at 1700hrs on a Sturday afternoon and got a response within 40 mins.
    ** if you need help with that then, this is how you do it. **** After download Acer Aspire one – battery not charging.
    Solution: Update the bios as follows:
    1. Go to www.support.acer.com
    2. Click on Driver & Downloads
    3. Select Product Family “Netbook”
    4. Select Product Line Aspire One
    5. Select your Product Model i.e.: AOA150 (located after MFG.Date:xxxx AOA 150 – xxxx)
    6. Click on the BIOS tab below


  1. Just a little more information on the Acer Aspire One Battery not charging issue:

    BIOS revision 3309 (and later) has a fix for battery charging particularly the 6-cell batteries, however if you have the latest BIOS and your battery still isn't charging a good solution is to power down the computer, remove the battery and unplug the AC power cable then push and hold the power button for a whole 2 minutes (nothing will happen, we're trying to completely drain all residual voltage from the mainboard to reset it), then release the power button, install the battery and power up the computer, it should now recognize the battery and begin a normal charge cycle.

    I have read other posts that claim to hold the power button in for 1 minute which I tried and it did not work, you must hold it in for the whole 2 minutes. (which is probably what you were advised to do,as you mentioned.I just like to cover all the bases,)
I know it is a lot. But I hope it helps

Posted on Oct 27, 2009

Testimonial: "So helpful,thanks will try this first- saw other posting bout 'BIO', Acer said hold for 30 secs- then post back under warranty- not keen"

Vj1994
  • 16 Answers

SOURCE: how to download user's guide for satellite laptop

Well, you need a PDF viwer like Adobe Acrobat reader, if you you already have it then please visit the following link to download your laptop's user guide.
Links :
Shortened : http://bit.ly/qifPrj
Actual Link : http://cdgenp01.csd.toshiba.com/content/support/manuals/userguides/su3025174/GMAD00274010_Sat-SatProP700_11Mar31.pdf

Posted on Jul 18, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I replace or repair the hole that the AC cord is plugged into on my laptop?


Have to take laptop apart, pull connector out of bottom section of case, could connect it with jack hanging out of laptop or you must purchase a new bottom case and have the way its suppose to be.

Jul 04, 2015 | Toshiba Satellite P775-S7320

1 Answer

How do you replace the hole that the electric cord plugs into? I can't keep my computer charging.


if your skilled enough, you can replace the dc jack on the laptop motherboard, but i dont recommend unless you have some experience stripping down laptops and soldering

Jul 04, 2015 | Toshiba Satellite P775-S7320 Core...

1 Answer

My Toshiba satellite P775-S7320 will not power on.


Remove the battery and power unit. Ensure there is no USB or cables connected. Insert battery and power unit. The power/battery light should illuminate. If it doesn't, the battery may be flat and the power supply not working,

Nov 05, 2013 | Acer Aspire 5100 Notebook

1 Answer

Lenovo Ideapad Z570: Battery indicator shows the Power is plugged in & charging. But the Battery charge percentage doesn't increase. How to fix this?


The battery might be nearing the end of it's useful life and needs to be replaced. The battery only lasts for so long then it has to be replaced.

Buy a battery on ebay base on your computer's Make and model, not the model of the battery.

May 14, 2012 | Lenovo IdeaPad Z560 Notebook

1 Answer

I am looking for an onlineTutorial for my new laptop P775-S7215. Where canI findit??


Hi sibosf
You can download a user manual for free at this site, but you have to answer a few quick questions about the laptop.
Please take time to rate me

http://safemanuals.com/314159.php?k=56a1173718da0926fc965b055fca6cc4&ID=3883393&q=TOSHIBA SATELLITE P775

Aug 18, 2011 | Toshiba Computers & Internet

2 Answers

How to download user's guide for satellite laptop


Well, you need a PDF viwer like Adobe Acrobat reader, if you you already have it then please visit the following link to download your laptop's user guide.
Links :
Shortened : http://bit.ly/qifPrj
Actual Link : http://cdgenp01.csd.toshiba.com/content/support/manuals/userguides/su3025174/GMAD00274010_Sat-SatProP700_11Mar31.pdf

Jul 18, 2011 | Toshiba Computers & Internet

1 Answer

I noticed that my charging status of my M-2623u laptop shows a "Plugged in, not charging" status. I turned off the system, took out the battery, waited 5 minutes, reinstalled the battery, and...


Similar topic on answers.microsoft.com below, may it would hlep:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/gateway-laptop-plugged-in-not-charging/6db4fe50-d318-44da-a938-2fc58f4bbe7b

Apr 25, 2011 | Gateway M2623u Laptop Charger...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...