Question about Canon MP830 All-In-One Printer

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Service error 6502

What should I do to fix this problem.

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  • JDTec
    JDTec May 11, 2010

    The error means : Ink tank position sensor error.

    It means that the ink tank is not reaching the sensor. Look inside and make sure that there isn't anything that is keeping the ink tank carrier from moving freely alon the metal rod ( the platen).



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Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 26, 2009

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Error 6502


this error indicates a problem with an ink cartridge. this can include a bad cartridge, improperly installed, or possibly ink leaking out when installing it.
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Error Code 6502 appears generally after changing a cartridge.

Solution:
  1. Unplug the printer.
  2. Remove the faulty Cartridge
  3. Plug in the printer and press and hold power button
  4. Keep it held down. Press Resume twice, and this should reset the fault.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

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While testing the printer the cover must be closed!
So if you have a CISS in your printer you have to close the cover after replacinq cartridge because after that
replacinq the printer is testinq the cartridges also with the blinkinq LEDS which are installed on the ink's!
There is a light LED sensor under the cover which detects the blinking.
So if you have destroyed the LED on chips or if you covered them with glue OR if you will leave the cover opened
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