Question about Canon MP830 All-In-One Printer

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Service error 6502

What should I do to fix this problem.

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  • JDTec
    JDTec May 11, 2010

    The error means : Ink tank position sensor error.

    It means that the ink tank is not reaching the sensor. Look inside and make sure that there isn't anything that is keeping the ink tank carrier from moving freely alon the metal rod ( the platen).



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Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 26, 2009

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Posted on Jan 02, 2017

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