- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
your box has most likely lost communication with your providers server. most boxes these days download the program guide over the internet. so if you still have your channels (come from a cable)but have no guide info its probably because your box has lost the internet.
It is a cable provider setup within the menu. On charter here are the steps - menu, TV guide main menu, setup, Cable box setup, front LED display.... I don't know what these other people are trying to answer for you...lol. You can also adjust the brightness display by pressing power followed by menu (starting with the tv on).
It's October 2012 and I have a problem with my exact same model of JVC TV which has worked fine since i bought it in January. In fact it has worked the best out of the four that we have in the house working off the same aerial until 4 days ago. I tried retuneing and then the problem expanded to more channels. I tried to reset to factory options and then do a retune but lost all the channels. I have again reset and retuned and I'm back with channels that I can only tune into for between 4 and 15 seconds before the screen goes blank. None of the other televisions are affected. Digital UK website show no works to transmitters in our area and JVC are impossible to contact. Their site sends one around in circles in a most frustrating and unhelpful way. I will not be buying JVC again. Any help offered would be gratefully accepted!
To see if the problem is with your remote control, go to the receiver and use the channel up/down buttons on the receiver itself. If you can change your channels with the buttons on the receiver, the batteries in your remote control probably need to be changed.
If you can't change channels from the receiver, turn off the receiver. Then unplug it for at least 15 seconds. Plug the receiver back it and turn it on. Again, try changing channels from the receiver itself.
Tune to a channel, and while programming is playing, try tuning to the missing channel by entering the channel number on the remote control keypad to see if channels change. Do not try to select the channel from a channel list, program guide, or favorites list.
If this approach takes you to the correct channel, you need to adjust your favorites list function. Press the "guide" button on your remote. Look for a button on your remote called "fav" or "list." Press it several times and watch for an indication at the top of the guide that you are moving from "all channels" to a particular favorites list.
If you are locked on one channel only, your Channel Lock feature is likely active. Consult your owner's manual to unlock the rest of your channels. See your owner's manual for information on managing favorite channel lists and locking out channels. Enter your password, if necessary.
I re-did the guided setup in the Tivo under Messages & Settings/Restart-Reset System/Restart menu section in Tivo. Once I did that, it cleared this issue, even though I didn't have to change any of my settings thru this guided setup. I tried a reset alone first, but that did not fix it. Only this fixed it. We had lost both power and cable during a recent tree fall in a storm, and when both were restored, this problem started. I have a cable coax directly in the back of the TV (no cable box/IR etc) and the system is on a home wireless network. I actually have 2 identical Tivo's in the house set up the same way but only one had this problem. The other worked no different after the outage.