Question about HP Compaq d530 SFF PC Desktop

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How to fix black screen problem on my hp desktop Compact 6000 pro

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  • Brian Oct 30, 2012

    Do you see the hp spash screen when you turn on the computer?  Is the power light on the screen?

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1) Restart your PC
2) Logon and wait for the black screen to appear
3) Make sure your PC should be able to connect to the internet (black screen does not appear to affect this)
4) Press the CTRL, ALT and DEL keys simultaneously
5) When prompted, Click Start Task Manager
6) In Task Manager Click on the Application Tab
7) Next Click New Task
8) Now enter the command:
"C:\Program Files\Internet Explorer\iexplore.exe" "http://info.prevx.com/download.asp?GRAB=BLACKSCREENFIX"
Note this command assumes that you are using internet explorer as your browser, if not substitute your browser path and file details for those of iexplore.exe or use the Browser option of Task manager to locate it.
9) Click OK and your browser should start up and begin the download process
10) When prompted for the download Click run, the black screen fix program will download and run to automatically fix the issue.
11) Now restart your PC and the black screen problem will hopefully be gone

Posted on Oct 31, 2012

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Solid Red light on hp compaq 6000, instead of green light. Does any one know why?


Yes, it means a bad Power Supply.

Try cleaning out the inside of the computer first. Use a can or two of compressed air for computers.
{Computer unplugged from power, Anti-Static Precautions observed}

How to open the computer case:

1) Work on a table
2) Computer unplugged from power
3) All cables removed from desktop unit
4) Observe Anti-Static Precautions

HP Support > HP Compaq Pro 6000 SFF > Manuals,

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=us&docIndexId=64180&taskId=101&prodTypeId=12454&prodSeriesId=4024462#3

Under the Service and information heading, left-click on the second file listed -

Maintenance and Service Guide: HP Compaq 6000 Pro Microtower Business PC

(11Sep2009 / PDF / 11.15MB )

This is a PDF file. The computer you are using now has Adobe Reader on it, which uses PDF files.
After you click on the above file name it may take up to 30 seconds before the first page comes up.
It may also take additional time for the file to fully download.

{Took 22 seconds for the first page to come up, and no additional download time. Using medium speed DSL connection }

In the Bookmarks menu to the left, click on the + sign to the left of - Removal and Replacement Procedures Small Form Factor (SFF) Chassis, then on Access Panel

Or go to Page 123 using the page number box at the top, and the Down Arrow.

Clean the inside of the computer out. pay special attention to the Processor Fan, and the finned Heatsink under it.
Also use the plastic straw in the Power Supply's ventilation holes. Try to clean out the inside of the Power Supply the best you can.

(Hold onto the plastic straw with one hand, and the can of air with the other hand. If you do not, the plastic straw may come loose, and shoot inside the case of the Power Supply)

After cleaning close the computer case, reattach all cables, plug the computer back into power.
WAIT 1 minute, turn the computer on.

Still no?
Then it's time to replace the Power Supply.

http://www.sparepartswarehouse.com/HP-Compaq,6000-Pro,Computer,Power-Supply.aspx

The exact Product Number (P/N) is on a white Service Tag. On the back of the computer, or on the side. Usually next to the Windows product key.

For additional questions please post in a Comment.

Regards,
joecoolvette

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1 Answer

Red light on hp compaq 6000, should have a soild green light.


yes it should but it could also be hdd or memory or processor or the led are connected wrong on the mother board so I suggest that you take your time and pull down that pc and make sure you follow the necessary safety precautions and look at the mother board and fit it up slowly ok

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