Question about Veo Observer Network Camera

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Voe observer down

I need help in getting repair of Veo Observer serial 601VB37X005351 I have three cameras. This one stopped working. I can't reset it to factory defaults. Holding in button for 6 sec give a display of 300 the turns off. Veo studio gives "No Response from camera" I also can't reload /upgrade the firmware. I can change the ip address and port How can I get this camera fixed ???

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Re: voe observer down


Can you help me? I have an Observer camera too. And I have the problem "no response from camera" (Veo Observer Studio) and I can't reach the camera via Explorer too (the page dosen't exist).
Earlier it is working well except the remote access. I try it resolve and came the problem: "no response from camera".

What was the solution at your camera?


Posted on Oct 23, 2008

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I have the same problem but I dont found this configuration serial cable, if u found this please sendme, thanks.

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Hold the power button down for 6 seconds, this sets the Observer to factory default of user: "admin" and pass: "password" without the quotes of course.

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You can view your Veo Observer web cam at home by either of two methods. The first is to use the Observer Studio software that came with the camera. When you configured the camera, you selected a local (private) IP address for each Veo Observer, and set the address specific to each camera. You then put the same IP address into your Observer Studio Software.

Depending on the brand of router you use on your home network, your Veo Observer camera probably has a local (private) IP address in the format or where "xxx" is the actual address assigned to your Veo Observer (by you) and configured to display on the LCD window on the side of the Veo Observer.

You may need to log into your router to see which of the two local (private) IP address formats is used. Your router's user manual will show you how.

To view your Veo Observer, just type the exact local (private) IP address in your IE browser. for example, if you assigned address 100 to your cam, you would enter or into your browser. Veo Observer will display the Language selection screen. Choose the language, then you log in and view your camera.

To view your camera from outside your home using another computer, you use the same method, but you have to substitute your WAN (public) IP address.

You can log into your router and select its STATUS tab to view your WAN (public) IP address. See you router's set up guide if you do not know how to do this.

An easier way to determine your WAN (public) IP address is to visit Gibson Research Shields Up! web page:

and scroll down to the last paragraph where you will find your WAN (public) IP address.

For example, if this address is 123.456.789.100, then you would enter http://123.456.789.100 on your IE browser. You should see the Language select screen, choose your language, then log in and you are now viewing your Veo Observer from outside your home.

Note: when you view your Veo Observer at home, you probably have a fast frame rate and smooth video motion. When you view your Veo Observer from outside the home, the frame rate is certain to be less, and your moving image quality will be choppy. This is normal, as viewing from outside the home is less efficient and the image suffers. There is nothing you can do to boost the frame rate.

Jun 15, 2008 | Veo Observer Network Camera

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VEO Wireless Observer RS232 serial cable help please

PC Serial port - Stereo jack
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Aug 20, 2007 | Veo Wireless Observer Network Camera

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While you had it plugged in the serial port you should have set the SSID name for the camera? You may have to enter this manually to find the camera. If it is not set to broadcast this SSID, it will work but you must put it in the wireless connection settings.

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2 Answers

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Make sure that you are using Internet Explorer 5.0 or higher. If you are experiencing problems, try upgrading to the latest version of Microsoft's Internet Explorer from the Microsoft webpage at: Method A: 1) Go to C:\Program Files\Veo Observer Studio and delete the files: xrlknc.dll and xrlkncd.dll. 2) After the files have been deleted, try using the Veo Observer Studio again. --or-- Method B: 1) Uninstall the Veo Observer Studio from your computer. 2) Download the latest version of the Veo Observer Studio from our webpage at: if it still has the same promblem refer to your display or the grafix recommendations

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1 Answer

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Oh dear!,Wireless is a pain, could be your firmare needs upgrading if it isn't already,(this is from 2003) you can download it here If not check it's ip address is showing up in the router. Also there may be interference from other appliances or walls and objects; causing it to loose it's wireless connection.

Oct 11, 2006 | Veo Wireless Observer Network Camera

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