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Cant get into my hotmail account

Tried reset password and all other suggestions from online support and user forums.

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Create a new account using your old hotmail name. You'll have to use a different password. That should get you into your old account

Posted on Oct 30, 2012

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1 Answer

Cancel msn account


Cancel an MSN Hotmail Account
MSN Hotmail is a free email service. If you signed up for an MSN Hotmail account and no longer use or want the account, you can cancel it.
It takes little time to cancel the account.
You only need to log in to your account to get started.
Sign in to your Hotmail account using your Windows Live ID and password.
Click the "Options" button located at the top right of the page and select "More options" from the drop-down menu.
You will be taken to a page where you can view options for managing your Hotmail account.

Look to the section labeled "Manage your account" and click the "View and edit your personal information" link.
Click the "Close account" link at the bottom of the page under the "Additional options" section.
Verify your password and click "Yes" to cancel your Hotmail account.


Cancel an MSN Hotmail Account
MSN Hotmail is a free email service. If you signed up for an MSN Hotmail account and no longer use or want the account, you can cancel it.
It takes little time to cancel the account.
You only need to log in to your account to get started.
Sign in to your Hotmail account using your Windows Live ID and password.
Click the "Options" button located at the top right of the page and select "More options" from the drop-down menu.
You will be taken to a page where you can view options for managing your Hotmail account.

Look to the section labeled "Manage your account" and click the "View and edit your personal information" link.
Click the "Close account" link at the bottom of the page under the "Additional options" section.
Verify your password and click "Yes" to cancel your Hotmail account.
Recover a Hijacked Hotmail Account
Hotmail is one of the older free Web-based email services.
Unfortunately, its age and its popularity can make it a target for hackers and other online troublemakers.
If your Hotmail account is hijacked, the hacker may change your password to keep you from logging back in to the account.
Fortunately, Microsoft gives users the opportunity to prove that a hijacked account is really theirs so that changed passwords and stolen accounts can be recovered by their rightful owners.
Attempt to log in to your Hotmail account.
If you receive a message saying that your username or password is incorrect, click the "Forgot Your Password?" link under the password field.
A page will load giving you three options for resetting your password.
Click the "I Think Someone Else Is Using My Windows Live ID" option on the password reset page. Click the "Reset Your Password" link in the instructions that appear.
Enter your Hotmail account address in the "Windows Live ID" field and type the characters that appear in the captcha image in the "Characters" field.
Click "Next" to continue the password reset process.
Select an option for resetting your password when prompted.
If you have a secondary email account included with your Hotmail account, clicking "Email Me a Reset Link" will send a link to that account which lets you reset your password.
Clicking "Security Question" prompts you with the security question you set up previously, allowing you to reset your password after answering correctly.
If neither of these options work for you, click "Customer Support" to contact Hotmail customer support and have your password reset.
Click "Next" after selecting an option.
Enter a new password when you receive access to the password reset screen.
Hotmail recommends that you create a strong password with a combination of letters, numbers, symbols and varying capitalization to make it more difficult for would-be hijackers to guess it.
Run a thorough antivirus and spyware search on your computer to make sure that you don't have a keylogger or other password-theft software installed on your PC
Such software could allow a hacker to gain access to your account again after the password has been reset.

Nov 14, 2013 | Computers & Internet

3 Answers

Forgot password when I sign in to have it reset it automaticlly comes up with old email address to send code to how do I change mobile number not home to receive code by home phone


well in that case what you need to do , first without getting into your hotmail account you cant change your phone number first of all you need to get into your account and in order to get into it what you need to do you just need to click on forgot password then go and put your email and then continue>click at the last option fill the form ,> fill all your information and you will receive an email at the email which you have entered in the box (contact email address ) and oppen email reset it

Nov 01, 2013 | hotmail.com

1 Answer

Can't find the correct name


Your account might have been hijacked ??..

Hotmail is one of the older free Web-based email services.
Unfortunately, its age and its popularity can make it a target for hackers and other online troublemakers.
If your Hotmail account is hijacked, the hacker may change your password to keep you from logging back in to the account.
Fortunately, Microsoft gives users the opportunity to prove that a hijacked account is really theirs so that changed passwords and stolen accounts can be recovered by their rightful owners.
Attempt to log in to your Hotmail account.
If you receive a message saying that your username or password is incorrect, click the "Forgot Your Password?" link under the password field.
A page will load giving you three options for resetting your password.
Click the "I Think Someone Else Is Using My Windows Live ID" option on the password reset page.
Click the "Reset Your Password" link in the instructions that appear.
Enter your Hotmail account address in the "Windows Live ID" field and type the characters that appear in the captcha image in the "Characters" field.
Click "Next" to continue the password reset process.
Select an option for resetting your password when prompted.
If you have a secondary email account included with your Hotmail account, clicking "Email Me a Reset Link" will send a link to that account which lets you reset your password.
Clicking "Security Question" prompts you with the security question you set up previously, allowing you to reset your password after answering correctly.
If neither of these options work for you, click "Customer Support" to contact Hotmail customer support and have your password reset.
Click "Next" after selecting an option.
Enter a new password when you receive access to the password reset screen.
Hotmail recommends that you create a strong password with a combination of letters, numbers, symbols and varying capitalization to make it more difficult for would-be hijackers to guess it.
Run a thorough antivirus and spyware search on your computer to make sure that you don't have a keylogger or other password-theft software installed on your PC
Such software could allow a hacker to gain access to your account again after the password has been reset.



Sep 25, 2013 | hotmail.com

1 Answer

Cant reset my hotmail password


Nope, there's no such "secret, magic password".


Apr 21, 2013 | Computers & Internet

2 Answers

Cant sign in forgot password


On the Hotmail sign-in page click the "Can't access your account?" link below the "Sign in" button.

Mar 20, 2013 | hotmail.com

1 Answer

Cant access my hotmail account


Try signing up a new account with your old user name. I lost my hotmail account and amount of customer support could solve my problem. When I did the new account using the old name, all my old emails were there as well as new unread emails. I hope this works for you as well as it worked for me, cheers ...

Oct 30, 2012 | Microsoft Windows Live Mail

1 Answer

E-mail address,password


I assume you have "Windows Live Messenger" already installed on you computer, and that you have an account already set up.

WLM uses the same information as your Hotmail account.  The user name for WLM is your Hotmail address; and the password for WLM is your Hotmail password.

If you've previously accessed WLM from that computer, then the user name (email address) and password are likely stored in the system.  You should be able to retrieve that information by using either of the following free software programs:
* MessenPass - see http://www.nirsoft.net/utils/mspass.html
* MSNLivePasswordDecryptor - see http://www.securityxploded.com/msn-password-decryptor.php

If you know the email address, but have forgotten the password for your WLM/Hotmail account, you can retrieve or reset it online:
https://login.live.com/
Click on "Forgot your password", then follow the instructions.

Mar 10, 2011 | Microsoft Windows Live Messanger

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