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Veriface and password is not working - Lenovo G480 Laptop Computer - 26882LU - Blue: Weekly Deal

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The veriface might need to be updated

Lenovo's "VeriFace" facial-recognition technology adds extra security to computer owners but it's important to keep the software up to date.


Updates to the program involve "device drivers" that help hardware, such as the web camera, communicate with the operating system. Lenovo regularly identifies problems that occur with VeriFace and publishes updated fixes via its website.

Navigate to Lenovo's "Drivers and Downloads" Web page.


Click the down arrows to make menu selections for the brand, family and operating system under "Option 2." Click the "Continue" button.

Scroll down to the bottom of the page. Click the "Software" section to expand it.


Click the "VeriFace" link. Click the "Download" icon.

Click "I Agree" after reading the terms and conditions.


Save the file to the hard drive. Double-click the file.

Follow the instructions on the computer screen to complete the update of Lenovo's VeriFace.


if still no joy

restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer

Windows Advanced Options Menu

Please select an option:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode

Start Windows Normally
Reboot
Return to OS Choices Menu

Use the up and down arrow keys to move the highlight to your choice


select safe mode with command prompt


Click start run type cmd press Enter

black screen should open DOS mode

this will vary depending on your operating system


type in net user username

For eg. If you want to change administrator password , type net user Administrator


it will prompt you to enter the new password

enter the new password and the password is changed


if this fails you will need to


Select safe mode with networking to download

you could download all of these or just one save them to a usb drive for later use if one fails to remove the password


Windows Password Recovery Basic


http://majorgeeks.com/CmosPwd_d239.html

A CMOS BIOS password recovery tool

Editors note: This tool should only be used by experienced computer users. Please see the enclosed read me if you would like to run it from Windows. Failure to follow instructions (from Windows) will cause your anti-virus to flag this as a virus.



http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.


hope this helps

Posted on Oct 31, 2012

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