Question about GE GSH25JSTSS Stainless Steel Side by Side Refrigerator

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The freezer door on my ge side-by-side refrigerator won't open

The freezer door won't open. Should it be locked? This fridge is in a new home to us, and we don't know much about the appliances. Any ideas on what to do and how to get it open?

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  • 38 Answers

It sounds like door may be frozen shut. Unplug and let thaw out until you can open it. There are no locks on the doors.

Posted on Mar 12, 2009

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Some have said that if you are fridge is still making ice, then your water line may be frozen. So you need to let it thaw out by leaving the freezer door open. Figure out somewhat to try and keep the cold air in by using plastic sheeting or something, until the line thaws. You can't dispense water with the door open, so reach up press the button that makes it think its closed and try to dispense the water..or just shut the door to test it out. I am going to try this when I get home today, because I am having the same problem on my GE model# GSH25JFTA BB.

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well u need to check the rubber of ur freezer ;s door .some damaging in the rubber is causing the problem.

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Raise the legs up on front till the machine tilts slightly towards the wall. The weight of the doors will then be shifted towards the machine instead of away from it. Only a slight adjustment is needed and should have been done by the delivery guys. A $5 tip would have gotten that done, you must be a cheapskate.
Source: I used to deliver them before I learned how to fix them. LOL

Mar 14, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

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  1. Checking/changing a common light switch
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  4. Cleaning the condenser coils
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  11. How to change a common condenser fan motor
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  18. I feel heat or warmth around my refrigerator doors...help!
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    click on the required option.



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There is a know defect with the freezer side door. read more at http://www.houstongofarappliancerepair.com/Refrigerator.html

Also, If you call and haggle GE they may send you a new freeezer side door. Or, You may actually try turning fridge off, leaving door open for about 4 hours and then try it again. As strange as this sounds it has worked for some of my customers.... When "air-bubbles" get into that line it can freezer inside the door a small section of water line because the insulation in freezer side door isn;t thick enough... More can be read on this problem at http://www.houstongofarappliancerepair.com/Refrigerator.html

goodluck...

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Defrost heater is open behind back wall. order new heater #wr55x10101 remove 4 screws 2 bottom, 2 top behind light shield, defrost freezer so ice is off of evap, replace heater with new one.

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1 Answer

Freezer side door not locking shut


Hi,
Mine has been doing this for over a month. Then on Friday it started making a clicking sound a CONSTANT clicking sound. I get home from a marriage retreat for families getting ready to be deployed and gee ALL my food in the fridge is BAD!!!!
My model number is ssh25kfrfww Please give yours. Also my door NEVER locked from day one. As my children are older I didnt think it was a big issue till today.

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