Question about Microsoft (X-Box) B4J-00107 X360 Platinum System w/HDMI Console

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I Have A XBox 360 Model 1439 and have no power when plug cord to outlet

Seem like power cord has over heat, is this possible cause unit is not coming on when plugged to oulet

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: XBox 360 power problem

The power brick has most likely died.

Posted on Dec 15, 2007

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Dionnow
  • 61 Answers

SOURCE: No power!

Duke, take a look at the big 'powerbrick' that powers your xbox, on the front of it there will be a small LED, it should be red/orange if your xbox is turned off. If you see NO LED light then your powerbrick is no longer functioning.

If you DO see a LED, then its likley the Xbox is at fault.

Hope this helps!

Posted on Jan 10, 2008

nealj121
  • 152 Answers

SOURCE: power brick colour

Alright, lets fix this!
 Xbox 360 power supply light is orange or yellow.
Usually when the Xbox 360 power supply light is orange it's on standby so there is no problem with your Xbox 360 console but the power supply can't supply it with power !

First you have to try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for a minute then reconnect it all back , also try it on another wall outlet without any extension cords at all.
If it's still doing the same it will be definitely a fault with the Xbox 360 power supply.
So, in this case please contact Xbox 360 customer support to fulfill the Xbox 360 power supply.

Xbox 360 power supply light is red.
There is something wrong with the Xbox 360 power supply connection so try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for minute then reconnect it all back , also try it on another wall outlet without any extension cord at all.

If it's still red that would be for sure a fault with the Xbox 360 power supply .
So, then contact Xbox 360 customer support to fulfill your Xbox 360 power supply .



You can also find replacement power cords many places online. See if you can get your hands on another cord and try that to see if its the current power cord.
Hope this helps you out! Please don't forget to rate :)

Posted on Apr 10, 2009

  • 4 Answers

SOURCE: can i use a computer monitor power cord to replace the xbox 360 AC power cord

Only if you shave the power cord to fit in the same shape as the xbox plug-in. If you succeed then it will work. Keep calling local Gamestops or EB's stores for a used power cord for about 29.99-39.99 in used price.

Posted on May 28, 2009

  • 78 Answers

SOURCE: I Accisentally plugged My 110 Volt xbox 360 into a 220 volt outle

The reason for this is the power overwhelmed the circuit boards and burnt them out you may need to talk to someone up the Game shops or go to support.microsoft.com and see what other people think. even if microsoft tell you to DONT send it in for repair as it gets rattled in the post and rattling the console causes the Open Tray Error an extremley annoying error. hope this helps

Posted on Apr 08, 2010

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3 Answers

What is wrong with my Xbox 360.


Unfortunately this is a mainboard problem.
Most of the time it's due to the 1.8v or 3.3v rail being dead.

May 27, 2014 | Microsoft Xbox 360 Console

2 Answers

Ac adapter is red, what should i do?


This problem occurs when the power supply detects a problem. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if:
  • There is too much current.
  • The voltage is too high.
  • The temperature of the power supply is too high.
When any of these things happen, the light on the power turns red.
Solution 1: Make sure that the power supply is cool loadTOCNode(2, 'whattotry'); The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:
  1. Turn the console off.
  2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.

    Collapse this imageExpand this image unplugpowersupply.jpg

  3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
  4. After the power supply has cooled for two hours, reconnect the power supply to the console and to the wall outlet, and then turn the console on.
If the power supply light is still red, try the next solution.
Solution 2: Make sure that the power supply is plugged in loadTOCNode(2, 'whattotry'); Make sure that the power supply is directly plugged into a working wall outlet. Problems might occur with the power supply if it is connected through an extension cord or surge protector.

If the power supply light is still red after you connect the power supply directly to a working all outlet, try the next solution.
Solution 3: Plug the power supply into a different wall outlet loadTOCNode(2, 'whattotry'); To check the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a wall outlet that you know is working.

If this does not solve the problem, try the next solution.
Solution 4: Order a replacement Xbox 360 power supply loadTOCNode(2, 'whattotry'); If you've tried all the solutions above and your power supply light is still red, you should contact Xbox Support to order a replacement power supply.

To help the power supply work correctly, follow these guidelines:
  • Do not block any ventilation openings in the power supply.
  • Do not put the power supply on a bed, a sofa, or on any other soft surface that might block ventilation openings.
  • Do not put the power supply in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated.
  • Do not put the power supply on a stereo speaker, an amplifier, or a heat source such as a radiator or a heat register.
  • Do not use an unlicensed accessory, such as a third-party power supply or any accessory that plugs in between the Xbox 360 console and the power supply.
  • Plug the power supply directly into a working wall outlet. The power supply might not work correctly if it is connected to an extension cord or surge protector.
hope this helps.

Apr 10, 2011 | Microsoft Xbox 360 Console

2 Answers

The light is flashing orange on adapter and no power to system when turned on


It is possible that there is some foreign particles inside one of the connectors. Since the power supply does come apart and also disconnects from the unit, you can try to clean it to see if it will sort out your problem. Here's what to try:

1. Disconnect the AC adapter from the wall and the console. Let it rest for a few hours so that you do not electrocute yourself.

2. Disconnect the wall power cord from the AC adapter brick. Check the connections on both ends to see if it needs to be cleaned.

3. Clean any ends of the adapter with alcohol solution (isopropyl, or "rubbing" alcohol). Make sure the connection to the console is clean as well. Allow to dry.

4. Reconnect all necessary parts and try your console again.

If that does not work, there could be another problem with power flow to the AC adapter or a problem with the adapter itself.

Feb 28, 2011 | Microsoft Xbox 360 Console

2 Answers

The ac adapter red light stays on and the counsole will not work


This problem occurs when the external power supply has detected a fault. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if one of the following conditions is true:

• There is too much current.
• The voltage is too high.
• The temperature of the power supply is too high.

When any of these conditions are true, the light on the power supply turns red. Here are some steps that you can use to try to fix the problem.

Step 1: Make sure that the power supply is cool

The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red:

1. Make sure that your Xbox 360 console is turned off.
2. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.
3. Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time.
4. After the power supply has cooled for two hours, reconnect the Xbox 360 Power Supply to the console and to the wall outlet.
If cooling the power supply does not resolve the problem or if the problem persists, use the steps in the next section.

Step 2: Make sure that the power supply is plugged in correctly

Make sure that the power supply is directly plugged into a working wall outlet. You may have problems with the power supply if you use an extension cord or a power strip if the extension cord or the power strip is faulty or cannot supply the required power to the console.

If the power supply is still not working as expected, use the steps in the next section.

Step 3: Plug the power supply into a different wall outlet

To eliminate the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a different wall outlet in a different area of your place of residence.

If this does not resolve the problem, use the steps in the next section.

Step 4: Try another Xbox 360 Power Cord and Xbox 360 Power Supply

If you have a different Xbox 360 Power Cord and Xbox 360 Power Supply, try to use them to test the console. If the console turns on when you use a different power cord and power supply, you need to replace the faulty power cord and power supply. If the console does not turn on, the issue may be with the console itself.

If this does not resolve the problem, use the steps in the next section.

Step 5: Obtain a replacement Xbox 360 Power Supply

If the steps in this article did not resolve the issue and the Xbox 360 Power Supply light continues illuminate red, you need to obtain a replacement power supply.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 18, 2010 | Microsoft Xbox 360 Console

1 Answer

My powerbrick light is red all the time,does it mean i need a new one


it could and maybe not first diagnose the problem with what i oultine below. To see if anything fits into the category of your problem. Then try to hook up the power brick to another outlet in another room. If it does it there you can narrow down the cause of the problem.
THE CAUSE This problem occurs when the power supply detects a problem. The power supply has several built-in safeguards to help prevent damage to either the console or to the power supply. The power supply will turn off if: There is too much current. The voltage is too high. The temperature of the power supply is too high. When any of these things happen, the light on the power turns red. THINGS TO TRY Here are some things you can do to try and fix the problem.
Solution 1: Make sure that the power supply is cool The red light might indicate that the power supply is too hot or that it has overheated. Follow these steps if the power supply light is red: Turn the console off. Disconnect your Xbox 360 Power Supply from your Xbox 360 console and from the wall outlet.


Let the power supply cool for two hours in a well-ventilated space. Do not connect the Xbox 360 power supply to the console or to the wall outlet during this time. After the power supply has cooled for two hours, reconnect the power supply to the console and to the wall outlet, and then turn the console on. If the power supply light is still red, try the next solution. Solution 2: Make sure that the power supply is plugged in Make sure that the power supply is directly plugged into a working wall outlet. Problems might occur with the power supply if it is connected through an extension cord or surge protector.
If the power supply light is still red after you connect the power supply directly to a working all outlet, try the next solution. Solution 3: Plug the power supply into a different wall outlet To check the possibility that the wall outlet you are using is faulty or that there is a blown fuse, plug the power cord into a wall outlet that you know is working.
If this does not solve the problem, try the next solution. Solution 4: Order a replacement Xbox 360 power supply If you've tried all the solutions above and your power supply light is still red, you should contact Xbox Support to order a replacement power supply.
MORE INFORMATION To help the power supply work correctly, follow these guidelines: Do not block any ventilation openings in the power supply. Do not put the power supply on a bed, a sofa, or on any other soft surface that might block ventilation openings. Do not put the power supply in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well ventilated. Do not put the power supply on a stereo speaker, an amplifier, or a heat source such as a radiator or a heat register. Do not use an unlicensed accessory, such as a third-party power supply or any accessory that plugs in between the Xbox 360 console and the power supply. Plug the power supply directly into a working wall outlet. The power supply might not work correctly if it is connected to an extension cord or surge protector
if you need an explanation or further assistance please let me know. I will be glad to help, Thanks -Midwest-tek

Aug 27, 2010 | Microsoft Xbox 360 Console

2 Answers

Power box light is blinking orange and sometime a steady red and console want come on.


Green Indicator Light:

The default indicator light is green. When the Xbox 360 power supply light is green it means that there are no problems with your power supply. However, if you are having problems and the power supply light is green, this means that the console is faulty and you need to contact Xbox 360 support.

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Red Indicator Light:

If the xbox 360 power supply light is red, then there is something wrong with the power supply connection. If this is the case, try the same solution as listed above of unplugging the power supply from the console, unplugging the power cord from the wall outlet and unplugging the power supply from the power cord. Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If the indicator lights are still red, then there is a fault with the power supply. If this is the case, contact customer support about getting a new one.

No Indicator Light:

If the XBox 360 power supply light is not illuminating at all, this usually means that the Xbox power supply is not connected to the wall outlet correctly. On the other hand, it might also be a fault with the power supply or the power cord.

Either way, try the same solution as listed above for the red indicator lights. If you still don't see any lights illuminated after unplugging and then reconnecting everything, you'll need to contact customer support about getting a new power supply.

Green and Orange Indicator Light:

If the indicator light is flashing green and orange, this may mean that the console does not detect the AV Pack.

Disconnect and then reconnect the Xbox AV Pack. Make sure the connections are firmly connected. Turn your Xbox back on.

If the indicator light is still flashing green and orange, try another AV pack if one is available.

If the indicator light is still flashing green and orange, you'll need to contact Miscrosoft Customer support.

Flashing Orange Indicator Light:

If your Xbox console's indicator light flashes orange, this means the internal components have overheated and the Xbox has automatically shut down to prevent damage.

Turn off the console and let it cool for at least 10 minutes.

To prevent the Xbox from overheating in the future, make sure that it's not placed in a closed cabinet or on carpet. It's best to get the Xbox elevated off the ground where the PSU can have maximum heat release.

You'll also want to make sure the Xbox is not located near a heat source like the back side of a television, computer, monitor, or other electrical device.

Aug 26, 2010 | Microsoft Xbox 360 Elite Console

2 Answers

Red light on power box for 360


i have to personally dissagree with 'wildbear' :-)
well not actually dissagree but i think the problem will be at lot less technical than all the writing he has done.
a simpler check.......does the 360 'switch on' ??
i assume with a red light on the power brick it dosnt ??
the problem is more likely a faulty pin (terminal) inside one of the USB slots you have been using for either a controller charger or wired controller (or a usb memory stick to play music thru ur xbox??)......plugging chargers/wired controllers in & out of either the 2 front slots (behind the flap) or the 1 at the back can sumtimes bend one of the terminals causing it to touch the outer casing of the usb slot ?? if it does this it shorts the board of the 360 which in turn stops u powering up the 360 all together :-(
one of the signs of this is a 'RED' light on the power brick & the 360 not powering up at all !! but sumtimes the power brick light will stay orange or even green.....even with this fault ! it dosnt always turn red !
One way to rectify it is (un-plug the powere brick from the mains first) & unplug ALL USB CONNECTIONS TO THE 360 !! (controller chargers ect) & try powering up the 360 !! (after plugging it back in)
if this fails ur gonna need a torch & a little screw driver (or tweezers) un-plug everything from the 360 & look inside ALL usb slots you have used ! check to see if any of the prongs have bent accidently whilst plugging in & out chargers ect ..... if they have straighten them so they are not touching any of the sides of the usb slot....
after doing this ...plug back in and 'hopefully' Whoooop Whooooop :-)

hope this helps ??
failing this it maybe as wildbear suggests & its a problem with the power brick altho i very much doubt it ?? they normally way out live an xbox !
remember thumbs up if this helps :-)

Jan 01, 2010 | Microsoft Xbox 360 Console

2 Answers

Power brick colour


Alright, lets fix this!
 Xbox 360 power supply light is orange or yellow.
Usually when the Xbox 360 power supply light is orange it's on standby so there is no problem with your Xbox 360 console but the power supply can't supply it with power !

First you have to try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for a minute then reconnect it all back , also try it on another wall outlet without any extension cords at all.
If it's still doing the same it will be definitely a fault with the Xbox 360 power supply.
So, in this case please contact Xbox 360 customer support to fulfill the Xbox 360 power supply.

Xbox 360 power supply light is red.
There is something wrong with the Xbox 360 power supply connection so try unplugging the Xbox 360 power supply from the console & unplugging the power cord from the wall outlet also unplug the Xbox 360 power supply from the power cord, wait for minute then reconnect it all back , also try it on another wall outlet without any extension cord at all.

If it's still red that would be for sure a fault with the Xbox 360 power supply .
So, then contact Xbox 360 customer support to fulfill your Xbox 360 power supply .



You can also find replacement power cords many places online. See if you can get your hands on another cord and try that to see if its the current power cord.
Hope this helps you out! Please don't forget to rate :)

Apr 10, 2009 | Microsoft Xbox 360 Console

2 Answers

I have a Yellow Led light on power bar, xbox will not turn on


Here ya go! This should help you out, I have also had this happen to me. Don't worry, its nothing like the red circle of death.
http://xbox-360-problems-fix.blogspot.com/2007/11/xbox-indicator-lights.html

Orange or Yellow Indicator Light


When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Hope this helps you out! Don't forget to rate me :)

Apr 09, 2009 | Microsoft Xbox 360 Console

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