Question about GE Profile Harmony DPGT750EC Electric Dryer

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GE electric dryer - heater not working

In the help mode, I pressed start/stop and my cycles at the same time. A diagnostic screen popped up called "Day Wilt Test" Heater was labeled as inactive. How can this be fixed?

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  • Anonymous Jan 23, 2009

    Ge harmony Heater listed as inactive can anyone help?

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6 Suggested Answers

Washer_tech
  • 164 Answers

SOURCE: My Electric dryer will not start.

you might have something stuck in the impeller. if there isn't anything stuck, you might require a new motor

Posted on Jun 29, 2007

  • 27 Answers

SOURCE: GE Profile Harmony dryer error message

PCB is probably the printed circuit board. you'll need the model# off the dryer (not from the manual), then go to GE's website to get an idea of the cost ($150-200). It's located under the control panel of the dryer. GE calls it 'PWR/PCB ASM-MAIN'.
Is the dryer still under warranty?

Posted on Nov 01, 2007

SOURCE: How do you enter into the diagnostic mode

It's called "Field Service Mode"
1. Press the POWER key to turn the dryer on.
2. Press HELP. The main help screen is displayed.
3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. Press EXIT to return to the HOME screen.

Posted on Jan 04, 2008

  • 71 Answers

SOURCE: GE Electric Dryers Automatic Cycle won't advance/turn off

check the vent probly cloged or vent hose kinked, or heater is broken.

Posted on Dec 21, 2008

MNTECH
  • 1543 Answers

SOURCE: GE Profile Dryer - sensor problem

When I pull up the exploded view of your model, it does not show an individual moisture sensor, but is does show disconnect plug(s) for it. I can only assume that the sensor bars are an intrical part of one of the front bulkhead components. That all being said, the most common reason for your symptoms is when people use fabric softener sheets in the dryer, the sheets leave a waxy type coating on the silver sensor bars inside the drum, near the air inlet to the lint filter. If you clean those two (usually about 4 inch long x about 1/4 inch wide) metal bars off, they will be able to detect the moisture level of the clothing again, and your dryer will work on auto dry again.

Posted on Jan 24, 2009

  • 864 Answers

SOURCE: Reset GE Profile Harmony Dryer

Try here: http://genet.geappliances.com/geasearch/Dispatcher?REQUEST=GETSEARCHRESULT

Posted on Sep 15, 2009

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GE Profile Harmony DPGT750EC (Electric)


Are you having problems with your GE Profile Harmony but don't know where to start to troubleshoot? Let the dryer do it for you, here's how:

It's called "Field Service Mode"
1. Press the POWER key to turn the dryer on.
2. Press HELP. The main help screen is displayed.
3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. Press EXIT to return to the HOME screen.


The system will give you a description of possible hardware failure and troublecode.

Replace the failed piece of hardware and plug your system back in. It will go through a boot-up sequence and verify that your machine is working once again.

on Apr 30, 2009 | GE Profile Harmony DPGT750EC Electric...

2 Answers

Dryer does not dry all the time sometimes it dry fast other time you have to reset 2-3 times


You can put this machine into the field service mode to view the errors here is how to do that.
  • Turn the dryer on.
  • Go to the home screen.
  • Press help.
  • Press and hold my cycles and back simultaneously for 3 seconds.
Once done you can view the errors, post what it says. Note that once you exit this mode it will erase the errors so write them down.

Feb 28, 2011 | GE Profile Harmony DPGT750EC Electric...

1 Answer

Need trouble shooting proceedure to enter self diagnostics for maytag neptune


From the service manual there is more to it but that was all I could put here.
Accessing Service/Diagnostic Mode:
Pressing down the damp dry and time (-) keys
for 5 seconds places the machine in the
diagnostic mode.
SPECIAL TESTS
The following table lists the various tests
available while in the Service Mode, which
can be accessed by pressing the following
keys:
Press Keys Special Test/ Function
wrinkle
release Diagnostic Codes
dryer
temp(^ )
Sequences up the
help/diagnostic code list
dryer temp(v) Sequences down the
help/diagnostic code list
time (-) Displays Software Revision
Number
very dry(< ) View current cycle
temperature (Co)
start/pause
Start or pause cycle running
but remain in Diagnostic
mode
Accessing Diagnostic Codes
After the machine is in the diagnostic mode,
a ‘d’ will display and let the technician know
they are in the diagnostic mode. Pressing the
wrinkle release key will access the diagnostic
codes.The diagnostic codes can be viewed by
using the temperature (^) & (v) keys.
The down arrow key will sequence down the
list one each time it is pushed with no wrap.
The first time the down arrow key is pushed
the display will sequence to the next code
logged. The last code being displayed being
the oldest code. The up arrow will sequence
up the list one code each time it is pushed
until it reaches the top code. If there are no
diagnostic codes available, ‘00‘ will be
displayed for the diagnostic code.
There will be no multiple occurrences of
either a diagnostic code or help code generated
in the same cycle reported on the list.
But if the same code occurs in repeated
cycles, it will be registered.
To clear the diagnostic code list press
wrinkle prevent and very dry (>) for 5
seconds while viewing the list.
System Check Mode
While in diagnostic mode, pressing the damp
dry
and signal (+) keys for 2 seconds, will
put the dryer into the system check mode.
"SC" will display.
This mode will allow the various inputs and
outputs to be controlled and viewed by the
technician by pressing individual keys. If no
activity is seen for 5 minutes after a key is
depressed, the control will reset back to the
normal mode. If no further activity is seen
after an additional 5 minutes the washer will
turn off. The following table lists the various
functions based upon on keys being depressed.
Membrane Pad Check
While in system check mode, pressing the
damp dry and sensor dry keys for 5 seconds,
will start a membrane pad switch test.
The membrane check involves turning all the
embedded LED on the membrane pad on.
All the LED’s can be toggled off by pressing
the key associated with the LED. To exit the
test at any point, press the damp dry (>) &
sensor dry keys again for 5 seconds or press
the off key to exit diagnostic mode.
Key Pressed: Function Performed
sensor dry
Enable sensor dry circuit.
(sense dry LED) When short
circuit is detected across the
sensor bars the normal dry
LED will turn on.
start/ pause
Cycles the motor relay
on/off. When the motor is
running the start/pause LED
is on.
dry temp(^ )
If motor is running, cycles
the heater/gas valve on/off.
When the heater is regular
temp LED is on.
very dry(< ) View current cycle
temperature (Co)
www.appliancehelponline.com

Mar 26, 2010 | Maytag Neptune MDG5500AW Gas Dryer

1 Answer

GE Harmony Elec. Dryer Blower Stops working or won't start up


Do this.

press "Home"
press "Help"
press both "My Cycles" and "Back" at the same time and hold them until service mode pops up.
It will tell you what's wrong.

Jul 22, 2009 | GE Profile Harmony DPGT750EC Electric...

1 Answer

GE profile harmony gas dryer heats up but blower work 2 min. then stops


Have you access the dryers service mode? If not, access it and see what error code you get. Follow this:

1. Press the POWER key to turn the dryer on.
2. Press HELP. The main help screen is displayed.
3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. Press EXIT to return to the HOME screen.

Once you know the error code, post it or email me and I can help you from there. jeryflores@hotmail.com


Apr 11, 2009 | GE Profile Harmony DPGT750EC Electric...

3 Answers

Kenmore HE4 Dryer leaves clothes wet


From the techincal document found in the dryer bottom panel

TEST #4a Dryness Level Adjust

NOTE: If the customer is complaining about the clothes being damp and the moisture sensor passes TEST #4 "Moisture Sensor Test- step 3, then the total dry time can be lengthened by changing from a "Lo" for short auto cycle to "Hi" for longer auto cycle.

1. Activate the Diagnostic Test Mode. Press the following button sequence: MORE TIME ~ LESS TIME -+ MORE TIME --+ LESS TIME - all within 5 seconds

1. In diagnostic test mode, press and hold the Auto Dry Level key for 5 seconds. The dryer will beep and the current auto cycle mode will be seen on the display. The factory default setting is "Lo".

1. To select a different auto cycle mode, press the Auto Dry Level key again. The dryer display will flash and show either "Hi" or "Lo"

1. With the display flashing the selected auto cycle mode press the Start key to save the setting and exit diagnostics (the Start key in this mode does not start a drying cycle). The result will be stored in EEPROM of the control board.
SO EASY JUST TOOK ME 3 YEARS TO FIND IT

Ross

Feb 28, 2009 | Kenmore Elite HE4 Electric Dryer

1 Answer

Touch screen


As a thought you may want to re-initiate the electronics. Don't know if this can help but it might:

It's called "Field Service Mode"
1. Press the POWER key to turn the dryer on.
2. Press HELP. The main help screen is displayed.
3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. Press EXIT to return to the HOME screen.
This takes you through a processes of initializing the touch screen. I have a different problem on my Harmony dryer but I've used this to check diagnositcs.

Regards,

Robert...

Feb 29, 2008 | GE Profile Harmony DPGT750EC Electric...

1 Answer

How do you enter into the diagnostic mode


It's called "Field Service Mode"
1. Press the POWER key to turn the dryer on.
2. Press HELP. The main help screen is displayed.
3. Press and hold MY CYCLES and BACK simultaneously for 3 seconds. Press EXIT to return to the HOME screen.

Dec 22, 2007 | GE Profile Harmony DPGT750EC Electric...

2 Answers

GE DPGT750GC Gas Dryer Problem


Using the
Troubleshooter
To locate Troubleshooting Tips for common dryer
problems:
1
Press the HELP button.
2 On the Touch Screen, select TROUBLE
SHOOTER
.
3 On the Touch Screen, select the problem
description from the list. You can use the arrows
at the right of the screen to scroll up and down
through the list of additional problems.
4 On the Touch Screen, select a possible cause
for the problem and follow the on-screen
instructions to find a solution.


Pressing the HELP button then selecting HOME
SCREEN HELP
allows you to find additional
information on features found on the Home
Screen. Touch any pad on the Touch Screen for
an explanation of that feature. To exit the feature,
press the BACK button.

DID YOU ATTACH THE SERIAL CABLE?
Attach the serial cable for washer and dryer
connection to the serial port on the back of
the dryer.
Attach the other end of the cable to the
washer before pushing the washer into its
final position.

Problem Possible Cause What To Do
Dryer won’t operate Control panel is asleep • This is normal. Press POWER, the
touch screen or any button to activate
the control panel.
Dryer is unplugged • Make sure cord is plugged securely into
a working outlet.
Controls are not set properly • Make sure the cycle was set correctly,
close the lid and press START.
Fuse is blown/circuit breaker • Check house circuit breakers/fuses.
is tripped Replace fuses or reset breaker.
NOTE: Electric dryers use two fuses
or breakers.
Electronics need to be reset • Unplug dryer, wait 2 minutes, plug
back in and press POWER.
START was not pressed after • Press START.
a cycle was set
Door was opened during • Close the door and reset cycle, to the
the dry cycle beginning if necessary. Press START.
Dryer is too cold • If the dryer has been exposed to
temperatures below freezing for an
extended period of time, allow it to
warm up before pressing POWER.
Otherwise, the display will not come on.
Hope some of this helps. here is a link to the manual:
http://products.geappliances.com/ProdContent/Dispatcher?REQUEST=SKUOBJECTS&DOCUMENT=Use%20and%20Care%20Manual&SKU=DPGT750GCPL

Nov 29, 2007 | GE DPGT750GC Gas Dryer

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