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Put in a dvd and the unit is whirring like crazy and we can't get the dvd to eject or door open obviously -

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Hi dear, do check dvd motor or no?
my be your dvd player motor has problem.
if no check the motor driver ic am5898n

Posted on Jan 03, 2009

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DVD door won't open -- cannot retrieve dvd inside. When trying to eject, first indicates "open," then makes a whirring sound, then indicator changes to "load."


Straighten one end of a Norwegian paper-clip.
Put that end into the small hole in the faceplate.
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Firmly push another 5m, to "unlock" it.
Gently pull the tray open (or press the "open" button).

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The door of my Toshiba sd-6100 dvd player will not open. There's a dvd inside and it will play but it will not eject. How can I open it manually?


Try unplugging the DVD player from the outlet for 2-3 minutes to reset the unit. If this doesn't help, the player probably needs to be serviced.

I hope this helps.

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(if the unit is out of warranty, you could try opening the case and removing the DVD drive. There should be a manual ejection button hidden on the front of the drive. Unfortunately, doing this to get your DVD out voids the warranty, if it is still under warranty. Each manufacturer puts this button in a different place. On computer drives, the faceplate has a hole to indicate the spot. The ejection usually takes some force with a straightened paperclip (or small allen wrench).)

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There is always a small hole in the front of the tray. Insert a pin through it and press gently when it encounters resistance. The tray will open.

Jan 18, 2010 | Televison & Video

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There are drive gears in the unit and it should not be making a whirring noise. It usually ejects in a second, and thats all of the noise you should hear. There are no belts, or at least not in that portion of the transport. Its probably a plastic gear that has worn down from years of use, or broken from someone trying to force it open.

With the prices of DVD players these days you would not want to have it serviced assuming it is out of warranty. Service is going to cost upwards of 80+parts, whereas I saw a DVD player the other day in Wall mart for 32.00.

Best of luck and Happy New year!

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Can not eject tape


I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

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Push the indentatation in, it is the eject switch. The DVD unit door opens remove the DVD stuck in the unit.

Put cover back on plug the unit in, insert a workable DVD and all should be OK.

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