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Put in a dvd and the unit is whirring like crazy and we can't get the dvd to eject or door open obviously -

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Hi dear, do check dvd motor or no?
my be your dvd player motor has problem.
if no check the motor driver ic am5898n

Posted on Jan 03, 2009

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DVD door won't open -- cannot retrieve dvd inside. When trying to eject, first indicates "open," then makes a whirring sound, then indicator changes to "load."


Straighten one end of a Norwegian paper-clip.
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Fixing 1: Hardware
Make sure the DVD is fixed properly in your tower ( I am not sure whether you are using a tower or lappi)

The direct solution is to put a pin i the small hole present on your DVD player. That should open the DVD door.

To fix the software part.
>> Try to update the drivers depending on the operating system you are using.

>> Download the latest drivers to check if it fix the issue.

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Else, try to uninstall the drivers from Device Manager and then restart the PC once, this will reinstall the drivers once again by its own if your Windows is up to date.

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I hope this helps.

Cindy Wells
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Best of luck and Happy New year!

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