Question about Sony PlayStation Portable (PSP) Console

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Broken Screws PSP Help Needed ASAP!

Hi, the switch to open the UMD door on my PSP was not working so I read on this site that I had to open it up and see if the switch had 'jumped'. However, I was not told what screwdriver to use and clumsily stripped the heads of two of the screws, (the bottom one on the back case and the top left one behind the battery). I've tried many methods of extracting including using screw extractors, drilling holes etc. but none seem to work as the screw is very very small! If anyone could help me with this problem I would be very grateful. All suggestions welcome! Many Thanks!

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Re: Broken Screws PSP Help Needed ASAP!


Posted on May 30, 2007

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My son psp beep when you put a game in and the umd does not come up can you help please

f you are experiencing issues when using a Universal Media Disc (UMD™) on the PSP system, try these troubleshooting options:

  • Issues with PlayStation®Store content Click here for help with content purchased from the PlayStation Store.
  • Restore Default Settings Restore Default settings will default the PSP system to its original settings. A setting change may be the reason the PSP system is having difficulties. Click here to learn how to restore default settings on the PSPgo / PSP system.
  • Confirm UMD is properly inserted

    Make sure the UMD is properly inserted with the label facing the back of the PSP system. Try removing the UMD and reinserting it.
    Please note, it is normal for the PSP system to make noises while it is reading from a UMD.

    For PSP-1001, slide the latch to open the UMD door. For the PSP-2001 and PSP-3001, simply lift the door open.

  • Try playing the UMD on a different PSP system If possible, try playing the UMD on a different PSP system. If the disc still does not function properly, it might need to be replaced. If the disc does function properly, the PSP system may need service, see PSP Service for details.
  • Try playing a different UMD on the PSP system If possible, try playing a different UMD on the PSP system. If another UMD plays, the original UMD may be the problem. If none of the UMD's play, the problem may be isolated to the PSP system.
  • Check for moisture Do not let the PSP system or any PSP® accessories come in contact with liquid. Also check for moisture condensation in the PSP system. If moisture condensation occurs, remove the disc from the PSP and do not use the PSP until the condensation has evaporated, which can take an hour or two. In general, if any part of the PSP gets wet, discontinue use until it is completely dry.
  • Check the regional code Check the regional code on the UMD™ Video. The only regional codes that the North American PSP® is tested to work properly with are "ALL" and "1.
Tried these steps and still need help?

If you have tried the troubleshooting information above, but continue to experience problems, please contact our Consumer Services department to have your PSP system serviced.

Jun 28, 2011 | Sony PlayStation Portable (PSP) Console

1 Answer

When we turn it on, we can't get a game to start. Is there a way to reset it and start fresh?

Can you clearly tell me the problem? Did you do these steps?
Switch on PSP>insert UMD>wait for auto start
(I am guessing that your PSP detects a game once it is inserted)

In addition, what series of PSP do you own? (it has to be a PSP1000, 2000 or 3000- if you are in the US, the serial will be 1001, 2001 or 3001)
If the UMD is not detected at all, the UMD sensor maybe broken.
In a PSP1000, there is a small sensor (which looks like a grey 'tooth' that sticks out from the motherboard when you open the UMD door and peer in) and if this is broken, a UMD will not work. This sensor signals to the motherboard that there is a UMD inside. On 2000 and 3000 PSPs, there are two sensors; one grey 'tooth' and another that is located near the UMD door. This signals the motherboard that the UMD door is closed. If one of these sensors are broken, a UMD will not work.
I hope this helps you out, please post back and let us know!

Dec 28, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

My umd is not working how can i fix this

The problem is that when your brother dropped it ,, he must have broken something in the reader , where now the reader cant be able to read the UMD disks an easy solution is to make there is no dust in the UMD reading place or trapped in the UMD, second of all if the reader is really broken you can go to the nearest psp fix shop he will tell you the problem and whether you wanna fix it or not... finally, the most preferred way is by giving up on UMD and start using psp isos downloaded from the internet for free,, all you need is a memory stick preferred 2gb or higher... and a CFW which u can find tutorials all over youtube finally you just play the games off of your psp memory stick for free... hope it helps ^^

May 29, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

My sony psp phat umd not read

If it's for all UMD's, you should check something out. Open up the UMD door and leave it open for this test. There's going to be a little lever inside that you need to push down. Looking at the UMD door from behind, screen facing away from you, the little lever is going to be on the top right, you'll see it. Push it down, while the PSP is on and look at where the laser is. You should see a red light coming from it, and it'll be obvious. If you don't see the light, your laser is broken.

May 06, 2010 | Sony PlayStation Portable (PSP) Console

1 Answer

Psp umd cover

Your umd door cover is located on the top of the PSP there will be a silver or black switch there. Switch it to the right it will automatically retract and open the door.

Nov 11, 2009 | Video Game Consoles

2 Answers

Psp always read from umd,making it hang

Hi! I incounter this problem as well even without UMD its still loading and even I disable auto-start UMD still same so I tried reflashing the software but still same problem so I discover the solution before you turn-on your PSP try to open your UMD cover you'll see it will load faster then close again the cover once you see the battery and clock icon... The problem that causing this is the switch inside the UMD possible its stock-up or spoiled already!

Jun 08, 2009 | Sony PlayStation Portable (PSP) Console

1 Answer

PSP hanged when switch on. The usual screen appears but without the menu icons except for a small circle at the bottom right hand corner which keeps spiinning. Icons will only appear when I open the UMD...

conect your psp to you pc/lap top and find a default setting for your psps this are just like other peoples psp saved dater try that look on game sites and console cheats sites

May 09, 2008 | Sony PlayStation Portable (PSP) Console

1 Answer

Cant read umds

I Had the same problem, open the umd door, on the right side of the black circle is a litle switch that is pushed when you insert the umd, mine was stuck, I Hope it fix yours

Dec 27, 2007 | Sony PlayStation Portable (PSP) Console

1 Answer

UMD door switch will not open the door

The switch has a small plastic tit that moves a thin metal piece to the side so that the hook on the UMD door is released. If the little tit is broken off it cannot move the metal slide. The metal piece is not likely to break. If it feels like the slide switch is not pushing anything when you slide it, remove it which ever way you see fit. Use a small nail or tack to slide the metal piece inside towards the center of the PSP. This should open the umd door.

Nov 24, 2007 | Sony PlayStation Portable (PSP) Console

2 Answers


Hi Jleew,


You should check to see if another UMD will work first.  Also try them in another PSP.  If your sure your PSP is not reading Discs, then and only then, Clean the Laser lens carefully.  Using a strong flashlight and magnifying glass, look into the UMD drive with the UMD door open and look for debris like hair or lint, and also dirt and dust.  A black switch pokes up on the left inside the UMD drive.  Its a little black stick.  When you press down on this Black stick, your UMD disc motor should spin for  second or two.  The UMD laser lens should light up when your press this switch.  If any of this does not happen, you need to replace the UMD drive. If you need someone to do this which if you have never done it, you need some knowledge big time.

I can do this for you if you're in the USA for $55 including a New UMD drive, REturn Shipping, and 90 day warranty. Contact

Oct 23, 2007 | Sony PlayStation Portable (PSP) Console

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