My freezer is not freezing it barely is cold.the filter indiacator light is on. the frig. side is cold but not as cold as what the panel says it is. the ice maker is not making ice of course. the filter ws brand new when I got the frig. Ive only had it since october. can you please help me with this. it did not come with an owners manual so maybe Im doing something wrong. could you please send me one. I put on power freeze and still did not freeze.
Hello,
Here is a complete service and repair manual for your refrigerator. It has everything you will need to know about this fridge. The manual has how to run all the diagnostics to determine which parts may have failled.
Good Luck,
Thanks
Posted on Jan 04, 2009
It is likely that you have ice build-up on the tubes behind the back of the freezer. This will prevent effective heat exchange and block air flow AND can cause the water line to freeze. Same exact thing happened to me. Look at the back wall of the freezer. If there is any ice/frost on the wall and ESCPECIALLY if you can see ice through the ventilation holes this is probably it. You will need to defrost the freezer. Uplug the unit and take everything out of the freezer. Put a towel in the bottom and leave the door open. If you want, you can try blasting it with a hairdryer, but even with several spells of hair dryer it took my freezer 18 hours for all the ice to melt. This seems to be a common problem with Samsung side-by-sides. Good luck.
Posted on Jan 21, 2009
Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!
Posted on Jan 02, 2017
Aug 25, 2014 | Samsung RS2630SH Side by Side Refrigerator
Apr 07, 2013 | Electrolux Refrigerators
Hi,
Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling
Refrigerator not Cooling or Fridge not Cooling
How to Defrost Refrigerator Defrost Timer Problem
Water Running in refrigerator from Freezer
Refrigerator or Freezer not Cooling or Getting Cold
heatman101
Jan 25, 2011 | Kenmore 53642 / 53644 Side by Side...
Jun 21, 2010 | GE Profile Arctica 25.4 Cubic Feet...
Aug 12, 2009 | Frigidaire FRS3R5EMB Side by Side...
Jun 20, 2009 | GE Profile 26.6 cu. ft. Side-by-Side...
May 27, 2009 | Freezers
Jan 28, 2009 | Nor-Lake Norlake Refrigeration 4' x 6'...
May 21, 2008 | Frigidaire FRS26ZSG
Jan 28, 2008 | Frigidaire GLRS264ZA Side by Side...
215 people viewed this question
Usually answered in minutes!
I have the same problem. I also noticed that the water line in the
refrigerator freezes up too. I
×