Question about Samsung RS2630WW Side by Side Refrigerator

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Freezer not freezing

My freezer is not freezing it barely is cold.the filter indiacator light is on. the frig. side is cold but not as cold as what the panel says it is. the ice maker is not making ice of course. the filter ws brand new when I got the frig. Ive only had it since october. can you please help me with this. it did not come with an owners manual so maybe Im doing something wrong. could you please send me one. I put on power freeze and still did not freeze.

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  • mzrussell Jan 11, 2009

    I have the same problem. I also noticed that the water line in the

    refrigerator freezes up too. I

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2 Answers

Bill Newberry
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Hello,

Here is a complete service and repair manual for your refrigerator. It has everything you will need to know about this fridge. The manual has how to run all the diagnostics to determine which parts may have failled.

Good Luck,

Thanks

Posted on Jan 04, 2009

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It is likely that you have ice build-up on the tubes behind the back of the freezer. This will prevent effective heat exchange and block air flow AND can cause the water line to freeze. Same exact thing happened to me. Look at the back wall of the freezer. If there is any ice/frost on the wall and ESCPECIALLY if you can see ice through the ventilation holes this is probably it. You will need to defrost the freezer. Uplug the unit and take everything out of the freezer. Put a towel in the bottom and leave the door open. If you want, you can try blasting it with a hairdryer, but even with several spells of hair dryer it took my freezer 18 hours for all the ice to melt. This seems to be a common problem with Samsung side-by-sides. Good luck.

Posted on Jan 21, 2009

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