Question about KitchenAid KP2671 Professional 6 Series Stand Mixer
Hi again Libby. You're right to be scared about further damage. If you want to fix this machine yourself, stop using the mixer. Go to the Kitchenaid website and download the drawings that match your mixer model Unplug the mixer! Take a screwdriver and remove the silver band from around the head of the unit ( 1 screw). Next remove the four screws that hold the top part of the mixer. Remove that cover, and look for a 'humpy" looking cover at the front of the machine. Examine this transmission cover carefully. If the cover is made of plastic, look for cracks. If you don't find cracks, you'be better off taking it to a repair shop. If you do find cracks in the plastic cover, remove the four screws that secure it. Remove the trans. cover.
You will now see a lot of grease in this exposed transmission. Put on some latex gloves, get a bunch of paper towels and move some of this grease aside so you can lift the worm gear assembly free of the mixer ( see Kitchenaid drawing). Wipe it off and look for damage to the worm (spiral) gear. Look for damage on the other gear of this assembly, inspect the 2 bronze bearings at either end of the shaft. You're looking for cracks in, or pieces missing from the bearings, look for damaged teeth on the gear. Should you find damage at any stage, that part must be replaced. These parts can be ordered from the Kitchenaid website, and will take about a month for them to arrive.
When you order the required parts, insist that the replacement trans. cover be made of metal. When my mixer "blew up", my replacement was a metal one. If your problem dosen't fit the above solution. I can't help you further. If it does, please rate my solution.
Depending how much grease you had to take out to do the inspection, you might have to order a container of grease to replace it. Good luck! ricardok45.
Posted on Jan 31, 2009
What you replaced were the contacts on the overload,correct?These 'heaters' look like springs?If so you have other issues.I'm a hobart tech and repair these mixers often.Are you mixing pizza dough?
Posted on Mar 07, 2009
Hi Manfredi. Follow this link to download your mixer's manual.
If this solution has assisted you, please rate it. Good luck, and don't overload the mixer when you're making bread dough. ricardok45
Posted on Mar 20, 2009
SOURCE: Kitchenaid Mixer will not lock
This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.
If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.
Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.
Hope this helps!
Posted on Jul 08, 2009
SOURCE: KitchenAid 600, Stand Mixer -
If the beater is grinding when it meets resistance, it generally indicates that an internal gear has broken or been stripped.
With the Professional 600 stand mixer, up to 14 cups of white flour or only 8 cups of any flour are recommended at one time. Speed 2 is the only speed that should be used for bread dough and it should never be kneaded for longer than 7 minutes. Failure to do any of these things make cause problems for the mixer motor.
If you are interested in self-repair, I recommend mendingshed.com. They have internal parts available to order and also have a .pdf file for the Kitchenaid Mixer Service Manual.
If you are interested in a repair facility, please visit the following link:
This is a listing of certified repair locations.
Also, if the mixer is less than a year old, Kitchenaid may replace it under their 1 Year Manufacturer's Warranty. I would recommend calling their customer service. Their toll-free telephone number is:
Posted on Jul 16, 2009
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