a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you are using Windows XP, you can download Acivesync 4.5 from Microsoft's website, and by this software you can connect your PDA to your laptop (You'll need Windows Mobile Device Center if you're using Windows Vista). Note: Most probably you won't need the PDA's CD, when XP detects the USB device, if it asks for, point it to C:\Program Files\Microsoft ActiveSync\Drivers and it should install perfectly. But normally Both XP and Vista can recognize Dell Axim PDAs.
I believe Active Sync has been replaced by Windows Mobile Device Center for Vista. I'm not using my Axim any longer but was able to sync it using Windows Mobile Device Center. You should be able to download at : http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center-download.mspx
You need ActiveSync from Microsoft. Unless you're using Vista which uses Windows Mobile Device Center. Connecting to the Axim to a Vista machine should automatically download the Windows Mobile Device Center software.
all you havce to do is hook up the cradle to the USB port, and you MIGHT have to and i stress this because it will usually open on its own, you may have to open windows mobile device center, its in your programs menu, activesync is no longer used in VISTA, so any attempt to put it on will probably be stopped , once oyu plug in th ePDA check for updates, this will ensure that you have all the drivers for the Dell X30 (i)
I have tried to initiate the partnership using Activesync with my new Axim on three different laptops, three different versions of windows operating systems including 2K. I've spent hours on the hold for support and have been very disappointed with the level of training on this product.
Obviously, we are not the only customers have problems with the usb connection but if you call the help desk, they act like it's a surprise to them. I have downloaded the usb patch and that does not correct the problem.
I've been told by the support staff that I will have to upgrade to XP. Well that's just great. I need to spend $99 to upgrade my laptop to use a $200 pda. There are posting from XP users having the same problem so I'm not inclined to run right out to Best Buy!
If I don't get a resolution fast, my Axim is being returned to Dell.