Click start control panel administration tools computer management device manager scroll through all of your devices or for windows 7 click start right click on computer select properties in the left pane device manager scroll through all of your devices if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver software if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver if you computer came with a motherboard disk the drivers could be on it or you might have to download them rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 it might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions this will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated also at cnet http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: motherboard name sound drivers you might have to try a few times to get it right http://download.cnet.com/drivermax/3000-18513_4-10572602.html Windows 2000/XP/Vista/7/8 free driver program http://download.cnet.com/drivers-for-free/3000-18512_4-75548155.html Windows XP/2003/Vista/Server 2008/7/8 free drivers http://www.downloadcollection.com/device_doctor.htm Device Doctor is a freeware Windows application that scans your computer hardware and checks to see if there are new driver updates available for your devices. It also locates drivers for Unidentified Devices in the Windows Device Manager. This tool was designed to be very simple and easy to use http://www.innovative-sol.com/drivermax/ free program, paid update available
hope this helps
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