Question about HP Computers & Internet
I PURCHASED A HP PREMIUM AUTOFOCUS WEBCAMKQ245AA#ABA TWO WEEKS AGO. THE PROBLEM IS I AM ON SKYPE AND I CAN VIEW THE PERSON ON THE OTHER END BUT THEY CANNOT SEE ME. I HAVE AN HP COMPUTER WITH VISTA OPER. SYSTEM. NOW I CAN SEND VIDEIO EMAILS AND EVERTHING SEEMS TO BE OKAY OTHER WISE. THE OTHER PERSON HAS AN APPLE COMPUTER DOES THAT MAKE ANY DIFFERENCE? WHEN I AM SPEAKING TO THE OTHER PERSON I HAVE A BOX TO THE BOTTOM LEFT THAT SAYS ARCH MAGIC I. IT SEEMS THAT I SHOULD APPEAR IN THAT BOX WHILE TALKING TO THE OTHER PERSON. AM I DOING SOMEHTING WRONG OR WHAT. I HAVE TRYED EVERTHING, VERY FRUTRATTING PLEASE HELP. THANK YOU: HARRY SELLERS
In skype use free call set-up to set-up and configure your webcam/mic.It is fairly easy just follow the prompts.This should solve the problem .thank you for using FixYa and don't forget to vote.RICHARDM69
Posted on Jan 03, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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