Question about Gateway Profile 5.5 PC Desktop

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Gateway Profile 5.5 computer gets to the Windows XP page, then goes to black screen with 4 choices. I tried all and it repeats cycle. help

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  • Gateway Master
  • 27,725 Answers

Test your PSU power supply unit or replace it if your power supply units fan is not working your PSU is faulty

http://pcsupport.about.com/od/toolsofthetrade/f/powersupplytest.htm



One bad lead can cause a computer to continue on a cycle of restarting or to shutdown or fail to detect/ boot up a computer hard drive



Test all leads that attach to your hard drive power and data cables IDE SATA

the leads from your MOTHERBOARD TO YOUR HARD DRIVE make sure they have a secure dust free connections and are not faulty or just replace them they could be faulty


make sure all leads that are attached to your dvd\cd floppy drives have secure connections and are not faulty or just replace them they could be faulty


computers need power and data to travel through every working device to continue its cycle and have an end so any faulty leads will end up with a computer error


even something as small as a faulty electrical or fan lead can cause you problems



motherboard and a hard drive any leads between them will fail before your motherboard or your hard drive if its a flat ribbon 40 pin type IDE replace it this will be the first to fail



check all electrical power input and extensions make sure they are securely seated even the cd/dvd floppy drives need to have current go through make sure these drives are working



also check the Cmos battery and computer RAM modules make sure they are securely seated with no dust built up or in the sockets on some motherboards cmos batteries are soldered in


check you CPU central processing unit make sure its securely seated and has thermal paste it might be getting to hot the thermal paste will help disperse the heat

Thermal compound is a sticky paste that is placed directly onto the CPU.


Allowing for a more direct heat transfer between the CPU and HEAT SINK and preventing air gaps from forming between the CPU and heat sink.

hope this helps

Posted on Oct 30, 2012

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 2692 Answers

SOURCE: Gateway GT5228 PC Desktop

Boot into safe mode and see if you can either roll back the driver restore the computer to the date right before you downloaded it.  the link is for directions on how to boot into safe mode.   Another option , if you have on board graphisc alos is to hook up the monitor to the onboard  turn it on in BIOS and change the driver for the card using the onther graphics.
http://www.pchell.com/support/safemode.shtml

Posted on Jan 28, 2009

  • 1 Answer

SOURCE: I installed a new hard drive in a Gateway 4XL.

Sounds like the HD will need a low level format from a boot disk or a boot CD.
If it hasn't been done then the BIOS won't see it and Windows CD won't either.
If you have another system available, you can set it as a Slave or Cable Select, plug it in and format it from that system if the OS can see it at all.
Some HD's used to come with that disk. Most don't need it now.
Of course...it may be a dead drive too..........

Tony

Posted on Mar 07, 2009

rtrahan
  • 741 Answers

SOURCE: gateway desktop xp starts then flashes blue screen for split seco

Sometimes they make the recovery disk with windows on it, but not the programs that start windows during the boot up phase. One of the three main files that boots into windows is corrputed or your Master Boot Record is missing. There are two options you can try without the OS disc so lets see if one of those will work: 1) boot up and press F8 to enter safe mode. Once in safe mode sometimes you can also get into window because just the minimum of the program is loaded. F8 Safe Mode>in windows>click start>accesories>system tools>system restore. It will allow you to restore your computer to a prior date before you have problems. 2)if that don;'t work then F8 safe mode and while in safe mode choose Last Known Configuration. Kinda works the same way as restoe but you don't have to be in windows to do it. If those don't work then get your hands on a windows xp disc, anyone's will do, don't have to be yours. Let me know how it goes.
Rate this solution. You can also find out about this at support.microsoft.com>help and support>type in Windows XP boot disk in the search engine.If those don't work let me know and we'll move on to phase II.

Posted on Mar 14, 2009

  • 67 Answers

SOURCE: Washed out monitor when viewing most web pages

exchange your dell monitor to gateway monitor.If the monitor from dell showed the same problem when you connect it to gateway. you must install video card driver. and if the monitor from gateway showed the same problem when you connect it to dell adjust your contrast to full and the brightness to 50% and adjust the colors to 100%

Posted on May 13, 2009

ArcAiN6
  • 152 Answers

SOURCE: I have a gateway Profile 5. when i cut it on

My understanding is that when you power on your PC, the POST is succesful, but then the system hangs.? If i am correct. There are several reasons this may happen.

1) Boot record corrupt
S) Reformat the harddrive and re-install operating system / replace hard drive

2) General Hard drive failure but boot record instact
S) Replace Hard drive

3) Operating system inoperative
S) Re-install operating system

Most pre-built systems come with recovery disks, you may try this as a solution if available.

When replacing a defective hard drive, or partialy inoperable hard drive, a good policy is to change the drive to slave, and install the new drive as master, this way any data you may be able to recover, can be done after the new hard drive is installed, and an operating system is installed on the new drive.


(POST = Power On Self Test)

Posted on May 29, 2009

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My Gateway Profile 5.5 is running Windows XP and it boots up, and gets past the windows XP display and then goes to a black screen. The mouse arrow is still visible when the black screen pops up, but it...


Try the fix I've described in this link:
http://www.fixya.com/support/r4501608-when_windows_xp_start_primary_fix
if that doesn't work, try this next one:
http://www.fixya.com/support/r4501848-when_windows_xp_start_secondary_fix

You can also try to start the computer in safe mode and do a system restore back to when you know it was working. (Just a hint--try this first!!!!)

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open the back of it up and check for leaking capacitors if you find some leaking black stuff replace them "Capacitors (888).235.4692

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Computer will power up but not boot. Screen remains black. Battery charges.


If the screen's backlight doesn't come on at all, that's a new screen. You can find more from Gateway's support website. If the screen lights up but stays completely black, that's a motherboard issue, same fix. If the Gateway logo comes up but never goes into windows, that's most likely a hard drive issue, same fix. If you see an error message from Windows, that's a Windows issue. You could use the recovery DVDs that came with the system to fix that. Just put them in and turn the computer on. Press F8 repeatedly until you see an option to boot to DVD. Then follow the instructions.
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I had a problem starting up from the black screen. I went the route of restoring the laptop not know of a possible "common" problem. The following is what I used for my system restore to get my laptop running, perhaps by following the steps to change the bios it might also fix your problem. If anything it doesn't hurt to try at this point.

URL: http://forums.techguy.org/hardware/582490-freezing-during-full-system-restore.html

do these steps to disable SpeedStep in the BIOS Setup Utility and then run System Restore again on your computer.
1. Turn on the computer and begin pressing the F2 key in one-second intervals. If you perform this step correctly, you see the BIOS Setup Utility menu. If Windows loads normally, repeat this step.

2. In the BIOS Setup Utility, press the RIGHT ARROW key to select the Advanced menu.

3. On the Advanced menu, change the Intel SpeedStep setting from Enabled to Disabled.

4. Press the RIGHT ARROW key to select the Exit menu.

5. On the Exit menu, select Save Changes and Exit

6. Restart the computer and run System Restore.

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How to change router settings for BUffalo WCR-G54 wifi router? i can't access the URL: http://192.168.0.11.1 thanks!


This is actually wrong: http://192.168.0.11.1

If your router is connected to your computer via ethernet cable you will be able to get the configuration page of the router.

Windows XP
1. Click start
2. Click run
3. Type cmd in the box and press enter
4. On the black screen type ipconfig and press enter
5. Look for the default gateway
6. Copy that and use that to access the configuration page using the internet explorer
7. Open internet explorer, type http://the default gateway you copied in the address bar of the internet explorer
ex: http://192.168.1.0

Windows Vista
1. Click pearl button (start in xp)
2. Click on start search box (run in xp)
3. Type cmd in the box
4. Right click the black icon up at the top
5. Click on run as administrator
6. Click on continue
7. On the black screen type ipconfig and press enter
8. Look for the default gateway
9. Copy that and use that to access the configuration page using the internet explorer
10. Open internet explorer, type http://the default gateway you copied in the address bar of the internet explorer
ex: http://192.168.1.0

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1. Connect your router to your computer via ethernet cable
2. Now we will check the IP Address

Windows XP
1. Click "Start"
2. Click "Run"
3. Type "cmd" without quotes
4. On the black screen type "ipconfig" without quotes
5. Look for the default gateway, whatever IP Address you can see there is the default IP Address of your router

Windows Vista
1. Click "Pearl button" (Start button in XP)
2. Click "Start Search"
3. Type "cmd" without quotes
5. Right click the black icon up at the top of the window
6. Click on "Run as administrator"
7. Click on "Continue"
8. On the black screen type "ipconfig" without quotes
9. Look for the default gateway, whatever IP Address you can see there is the default IP Address of your router

I hope this helps you.

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Washed out monitor when viewing most web pages


exchange your dell monitor to gateway monitor.If the monitor from dell showed the same problem when you connect it to gateway. you must install video card driver. and if the monitor from gateway showed the same problem when you connect it to dell adjust your contrast to full and the brightness to 50% and adjust the colors to 100%

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Try going into safe mode upon startup by hitting the F8 button. If it does then hit safe mode to get into your computer. Go to start>accessories>system tools>system restore. Follow the wizard to restore your computer to a date earlier than when you started having problems. Let me know if you have any problems or questions.

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If you mean the monitor is fine during the Windows booting process and then just as your about to go into Windows goes black then do this...

Start the computer
When the bios screen goes start pressing F8
A Windows Startup screen will appear
If you see the Windows Logo (the loading one) then hit reset and try again
At the Windows Startup page, select Safe Mode and press enter twice.

Windows will now load. Go into Device Manager (Start-Settings-Control Panel-System-Device Manager)
Select the video card, and uninstall it.
Restart Windows
Reinstall your video card using the Installer package (if it's ATI or nVidia)

If this dosn't work, then post back and we will try something else

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