I fiddled around with the Owner/Administrator commands and discovered that one of my grandchildren logged on with "different user" and my computer was not set for that user to have access to the printer. Duh!
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You'll need to reboot your computer. You'll also need to turn off your printer (on/off switch or unplug the power cable).
Then plug everything back in and bring your computer back up. Most of the time this will solve the problem.
If the printer won't print just one Word document, then the document got corrupted just a tiny bit. Rebooting the computer won't solve that problem. However, if you can get Word to say that it 'has a problem and needs to close' (while the bad document is open), then it will recover and repair the document. Reopen Word, and you will see a list of recovered documents. Click on your problem document and open it. The recovered document should be able to print. Save that recovered document as a copy of the original one and print it.
I've had both problems, and these solutions worked for me.
If you are putting a document into the printer and want to make a copy of it, press the key that says "copy" on the printers keyboard. Then choose the number of copies you want to make and press the "ok" or "enter" key on the keyboard of the printer.
If the document you wish to make a copy of is located in your computer and you dont have a copy of it to place in your printer - then you need to print the document. Not copy the document. Copy means make another one. You can't copy something that you dont have in your hands. Understand? To print a document that you dont have in your hands, find it on your computer. When you find the document you want to print on the computer, click on "file" in the upper left side corner of your computer screen and slide down to "print" and click on it. Then click on "ok" on the next screen to start printing your document.
If there is no "file" command in the upper left corner of your computer screen when you have the document that you want to print open on the computer - try right clicking with the button on the right side of your mouse in the center of the document and find the "print" command on the drop down list and click on it. Then click on "ok" on the next screen and this will start the printing of your document.
Unfortunately you won't be able to copy directly from this machine since it's only a printer. If you have access to a scanner you can use it to scan your document, save it to your machine, and then print it on this device. Otherwise you'll need to purchase a Multi-Function machine that includes a Scan/Copy feature.
Instead of pressing the start button to print, you need to press the small ON/OFF button. The start button works to copy/scan. But to print, you will need to turn the printer on first. Once the printer is on, the computer should recognize it fine and allow you to print from your applications.
first of all try to make a copy..when you make a copy if you get lines..then clean the scanner glass and the rollers..if its still the same..connect the printer directlu to the wall outlet and then check
Duplexor printing is the only feature which HP All-In-One printer offers, where you can print in both sides of the paper from your computer if you have multiple pages to print.
But SORRY you cannot make a duplex copy on the stand alone machine itself.
But still you can scan and print the same on the duplexor.
For Scanning Multiple pages in one Folder:
All you need to do is if the All-In-One Printer driver and software is completly installed in your computer, Then you should have a icon in your desktop as HP Solution Center / Go to Start> All Programs> HP> HP Solution Center>
Then click on Scan document> The in the option where it says Where do you want to send the scanned documents> Click on the drop down and select PDF / Word then make syre you have selected Show preivew Box> Then click On Scan>
After it shows the preivew> Click on I Accept> NOW IT WILL ASK IF YOU WANT TO SCAN ANOTHER DOCUMENT> Click yes on this and replace the document> and the click on NEW SCAN> and follow the same steps to scan multiple pages, till you have finished scanning all and then> When it asks if you want to scan another document> Click on No.