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the problem is, there is no way to add a pdf to this forum, I have the PDF and cannot share it with you---here is an e-m, [email protected] ------good luck from -----newbie
Had a similar thing - the belt running from the tray motor to the gears is worn. It can't grip the spindle to open the tray unless there is a disc in the tray. Change this and it will open no problem.
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