How do we cancel the DND on a Panasonic KX-T7453

The KX-T7453 phone does not have a message function, you may have an associated voicemail on your system. Try dialing (on the intercom) extension 165 if you do not have a voicemail button. Are you trying to change the greeting for your individual phone or the main greeting people hear when they call your company?
This gets a lot more complicated and you should contact your vendor.

What happens when you dial 165 on the intercom? If you get voice mail, then try dialing 7104 165 # on the intercom. That sets CF-No Ans to voice mail for your set and the FWD/DND button should light solid (or not, it's a program option) or flash. If you dial 7101 it should turn on Do Not Disturb (7100 cancels). In DND, the FWD light should flash.

Once you have set these two conditions up, the FWD/DND button has 3 states, FWD, DND, and OFF.

Carl

Wow. I guess you ought to try dialing the code on the INTERCOM.

Carl

You have to set the button up first. You can press the FWD button (or press INTERCOM and dial *710) then x (500 or 165 for your voice mail) #, where x is 2 for all calls, 3 for busy, 4 for no answer and 5 for busy/no answer. That will set the FWD for calls. To set DND, dial *7101. Once you set those codes, your FWD/DND will toggle between the 3 steps of OFF/DND/FORWARD.

*7100 cancels the button. These are the codes for All calls. There are 711 and 712 codes for internal and outside calls if you need to split them. Also, the No Answer and busy timer can be adjusted by the *713yy command where yy is the number of seconds. A good number is *71324 which gives you about 4 rings.

This is explained in you phone system Operating Manual (OM) under Call Forward and Do Not Disturb.

Carl

Press intercom button
dial *71
choose the call forwarding type to cancel as follows
dial 0 for internal and external calls
dial 1 for external calls only
dial 2 for internal calls only
dial 0 to cancel call forwarding
press speaker to end

Take the handset off the hook, then press the FWD/DND button followed by 0 (zero). When you hear the tone, hang the handset back up. This will work with the PT (Panasonic Proprietary telephone) system. (Alternatively, pick up the handset, press 7 (seven) 1 (one) 0 (zero) 0 (zero) and hang up after the tone. This works for PT and SLT phones (single line telephone))

The same sequence works to cancel call forwarding (except for follow me forwarding). In the Follow me mode, pick up the handset, press FWD/DND or 7 1 0 followed by 8 and the extension number. Then hang up after hearing the tone.

I hope this helps.

Cindy Wells

The behavior of the FWD light is programmed in system options. By default, it's usually set to be solid on FWD and blink on DND.

Here's a quick cut and paste from the OM for 76xx phones.

Dial *7x0y Where x=1-3 and y=1-6 for the following conditions:

.

Do Not Disturb *7101 / Cancel *7100

Call Forwarding (FWD)

– Both Calls *710
– Outside Calls *711
– Intercom Calls *712


2 (All calls) + phone no. + #/
3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.

So, if your voice mail is 500, you would dial *7105500# to set CF B/NA for intercom and outside calls.

Carl

On the intercom dial *71x1 where x is 0 for all calls, 1 for outside calls and 2 for intercom calls. *71x0 cancels, or you can just press the FWD/DND button until it goes out.

Carl

Try dialing 710x 165 (#) from the intercom on your phone, where x=2 for all calls, 3 for busy 4 for no answer and 5 for no answer/busy. Once you dial it, the FWD light should blink and if you press it again it will go out.

You probably just canceled the original setting.

Carl

The 7633 has a FWD/DND button. Is it blinking, lit solid or dark? It's designed to be pressed 3 times for FWD DND or OFF....It's programmed as follows, assuming that 500 is your voice mail access code:

From the intercom dial *7101. That sets DND. Dial 710x 500 # to set call forwarding where x-2 for all calls 3 for BUSY for for NO ANS 5 for BSY/NA. 7&8 are FOLOW ME commands and they have a different set of instructions ie Dial *7107 plus your extension to have calls come to the phone you're at and *7108 plus your extension to cancel it. I have never seen it used. *7100 cancels all forward and DND arrangements from your phone..

This is just hte command set for ALL CALLS. You can also set up forwarding for Outside Calls and Inside calls seperately and you can program buttons to do the forwarding.

Your Panasonic dealer has 2 manuals that you would find interesting, one is the TDA Operating Manual and the PTPM Manual. The operating manual has a complete set of programming instructions for the manager and users of TDA systems, the PTPM has a complete set of programming features that can be performed from a Panasonic 76XX display phone.

THe pdf's aren't huge and they can be sent to your email address if you provide one under the Ask Me button.

Carl