Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT

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Logitech wireless keyboard

We had a power outage last night and now the computer can read the wireless mouse, but cannot detect the keyboard..help!

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  • ladyhunter_1 Jan 16, 2009

    I cannot connect to my wireless keyboard model Y-
    rJ20. Cannot not even get to control panel because I need to type in a password to log on which I cannot do because of the keyboard not working.



  • toddh Apr 13, 2009

    same as above, what do i do about the pass word. i dont know what the pass code is and dont have a way to type it

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  • Master
  • 741 Answers

  1. Here's a few generic troubleshooting steps for a wireless keyboard you can go through.
  2. I assume its RF wireless since you did not mention Bluetooth. It operates at 27Mhz which makes it susceptible to interference from common consumer electronics, so make sure area is clean of any electronic devices.
  3. Some wireless keyboard models provide a channel selection switch to switch to other channels to escape interference
  4. Having the wrong driver or missing Driver will cause it to not work. Go to device manager, find your keyboard device, right-click on it and update driver. Also you can uninstall the driver, then reboot and plug and play should pick it up and load driver. Or re-install original driver if it was on a disc. Driver is important so do all you can with the options you see. Well that's it, good luck, and let me know how it turned out.

Posted on Jan 04, 2009

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Posted on Jan 02, 2017

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