Question about RCA 32" LED HDTV LED32B30RQ - ON Corp US, Inc

1 Answer

The tv menu screen keeps popping on and off when watching TV. Sometimes the sound volume control screen will appear but you cannot control the volume. The set is only 4 months old.

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  • RCA Master
  • 14,553 Answers

It should be under warranty still but if not and menu comes up on its own I would suspect a problem with the keyboard where the buttons are---they may look and feel fine but they usually are the cause of this kind of problem----In several cases I have had to remove individual micro switches under the buttons to confirm or deny this---if for example menu is disabled by removal of that switch (not the plastic button but the switch under it) then the set can be operated with the remote-----I would see about getting it fixed/replaced even if just out of warranty.

Posted on Oct 30, 2012

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Posted on Jan 02, 2017

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VOTIT
  • 2071 Answers

SOURCE: No Picture, No Sound While Watching

Resetting the TV
If the buttons on the remote AND the buttons on the TV case do not work (channels do not change and you cannot open or navigate the menu), the TV has stopped responding. Reset the TV as follows:

NOTE:
Some TVs have a reset button. If available and accessible, try using the reset buttons before using the steps below. Using the reset buttons can save time.
1. Unplug the TV power cord from the power outlet.
2. Unplug any connected devices (DVD, Set-top boxes, etc...)
3. Press and hold the TV power button for five seconds.
4. Plug the TV power cord back into the power outlet and turn on the TV.
5. Open the on-screen menu to confirm that the TV is responding again.
6. Turn off the TV and reconnect the devices.
7. Turn on the TV.



LCD TV TroubleshootingThe defective LCD TV may have the following common symptoms:

Symptom: No picture on screen but LCD TV still has sound.
Solutions: The problem is cause by defective inverter. Replacing ivnerter will solve hte problem. Symptom: Screen flash on and off between 1/2 to a few seconds, but power indicate light stays on and TV still has sound.
Solutions: The problem is cause by defective inverter. Symptom: Blue Screen but no picture
Solutions: The problem is cause by defective Main Board(AD Board). In some cases, this problem may cause by the defective Screen Controller board. Thsi board is mounting on teh back of LCD TV Scree. Symptom: Power light stays on but no display and sound
Solutions: The problem is cause by defective Main Board(AD Board) or Power supply board. Symptom: No Power or Power indicate light does not lits
Solutions: The problem could cause either by defective Power supply board or defective Main Board(AD Board). Symptom: Screen is half dim and half bright
Solutions: The problem is cause by defective LCD Panel.It needs to be replace.


Hope it may help you;

Regards;
VOTIT

Posted on Jan 29, 2009

  • 442 Answers

SOURCE: There is a only a vague picture on the screen.

As a preliminary step, try unplugging the power cable and then push the power button continuously for 10 seconds (this should drain the flea power from the capacitors inside your monitor). Now plug the power cable back and turn on the TV to check.

This can happen when the back light / the back light circuitry is not working which actually lights the LCD panel in the monitor. Please check for the warranty for this product if so immediately contact RCA tech support. If the monitor is out of warranty then its time you approached a local TV / Monitor repair technician.

Posted on Dec 22, 2010

  • 1706 Answers

SOURCE: The Tv Menu keeps popping

Hi, Try pulling the plug for 1 hour this will reset some things to default.. If this does not fix, go see a repairman.

Posted on Jul 19, 2011

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