Question about Kenmore HE2 Plus Front Load Washer

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Check the water temperature sensor on a kenmore he2 plus washer

Washer gives code F24 which could be the water temperature sensor

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I am having the same problem, one wire broke off from the plug. Can this plug be fixed or will I have to buy a new wire?

Posted on Feb 26, 2013

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Posted on Jan 02, 2017

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SOURCE: HE2-plus washer will not start. error, status light shows "F-24"

I had a similair problem . Turned out the wire plug for the water temprature sensor had come unplugged. Plugged it back in near the lower rear of the drum and it worked!

Posted on May 29, 2009

blueextc3221
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SOURCE: Does anyone know where the water temperature

This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the “F24” Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.

"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:

Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.


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Posted on Sep 11, 2010

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Dec 9, 2009 - Posted on Dec 09, 2009.

Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer

1 Answer

Tested water temp with an ohm meter and connection


The "F24" error code is an indication of a water temperature sensor error. The temperature sensor is located at the rear bottom of the tub. Here is the part to order.


The part comes with a 365 day, any part, any reason return policy.

Nov 09, 2012 | Kenmore HE2 Plus Front Load Washer

2 Answers

Error code f24


Hi

F24 is a water temperature sensor error. You have to unplug the washer and check the water temperature sensor and its connections, if that is fine then check the resistance of the heating element and the part that is bad should be replaced. Hope this helps...please post back for further assistance.

Daniel

Aug 31, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

We are seeing F24 for the first time today on our Kenmore HE2plus front loading washer. What does it mean? How do I solve it?


Hi

F24 is a water temperature sensor error. You have to unplug the washer and check the water temperature sensor and its connections, if that is fine then check the resistance of the heating element and the part that is bad should be replaced. Hope this helps...please post back for further assistance.

Daniel

Aug 08, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

The meaning of error code 24?


Hi, F24 error code a water temperature sensor error or enought hot water to the washer.
check to see you have both valves are turned on. Also, the water inlet valve on the washer has a screen and it is known to get clogged and restrict water flow. Turn off the hot water valve. Pull the hot water hose off where it attaches to the back of the washer.
Even if you are getting good hot water flow, inadequate water temperature can cause an F24 error code. Check the temperature setting on your hot water heater. It should be set at 120 F. You should reach this hot water temperature at your washer within about 1 minute.
If you are getting a good hot water flow, you may one of the following failures:
1 loose or dirty connection at the temperature sensor or control board.
2 The temperature sensor could be out of range. Bad or shorted sensor
3 Control board failure.

The temperature sensor should have a resistance reading of 6.6k ohms at 104 degrees F and should drop in Ohms as temperature rises,
The temperature sensor is located at the back lower section of the tub with 2 small black wires. It would require a ohm meter to measure the resistance of the sensor. .

Sep 13, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Code F 24 what does it mean The washer dose not allow me to do anything when I push start. All the areas light up and flash with code F 24


The F24 error code indicates a problem with the water temperature sensor. code meanings should be under lower cover, remove panal.

Jul 13, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

My Kenmore HE2 Plus codes F24. What does it mean and how do I fix it. It works on the Clean Washer cycle. It works on the Rinse/Drain & spin cycle if you shut off the 2nd rinse.


On this model of HE washer, the F24 code indicates that the water temperature sensor is out of range (23 degrees to 217 degrees F). This usually indicates a bad thermistor (temperature sensor). A bad wiring connection or a failed control board could also cause this problem. If you have the technical ability to safely access internal washer components, you may be able to repair this problem yourself. Diagnostic steps would involve unplugging the washer and checking the wiring connections between the thermistor and the control board. A resistance check of the thermistor would be needed using a volt/ohm meter.

hope this helps....

Oct 27, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

He2plus does not drain and spin


code F24
WATER TEMPERATURE SENSOR ERROR

next information is only for the TECHNICION

If the water temperature sensor NTC value is out of range (23 F to 217 F to 103F C) during the water-heating step of the WASHcycle.
NOTE:To find corrrect Ohm reading refer to the water temperature sensor in TECHNICION ONLY section.
Possible couse/Procedure
1.- Unplug washer or disconect power.
2.*check the water senser and conection to it.
3.-check resistence of heating element, if present on this model(abnormal=indifinity)
4.-refer to the water Temperature Sensor section

Am sorry but F7 error code is not in the information system.


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May 11, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

HE2-plus washer will not start. error, status light shows "F-24"


code F24
WATER TEMPERATURE SENSOR ERROR

sorry but the following information is for TECHNITION SERVICE(only)
If the water temperature sensor NTC value is out of range (23 F to 217 F to 103F C) during the water-heating step of the WASHcycle.
NOTE:To find corrrect Ohm reading refer to the water temperature sensor in TECHNICION ONLY section.
Possible couse/Procedure
1.- Unplug washer or disconect power.
2.*check the water senser and conection to it.
3.-check resistence of heating element, if present on this model(abnormal=indifinity)
4.-refer to the water Temperature Sensor section


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May 10, 2009 | Kenmore HE2 Plus Front Load Washer

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