Question about Polaris 380 In Ground Pool Cleaner

1 Answer

Y Polaris 380 is running on its back wheels only?

The Polaris only runs on back wheels , the front wheel is up in the air!

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  • Thomas Oct 31, 2012

    Obviously there is no front wheel, my mistake! Basically it is running with it's nose up in the air!

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1 Answer

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  • Polaris Master
  • 3,543 Answers

Adjust thruster to 11:00

Posted on May 22, 2016

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: Polaris 380 wheels not moving

Here are some things to check: 1.  There are belts inside the unit that drive the wheels.  These belts often fail (shred) and must be replaced. 2.  There is a paddlewheel that drives the turbine that turns the wheels.  If the jet that drives the turbine is clogged, then the paddlewheel will not move and the wheels will not turn. 3.  There is a water management system inside the bottom of the unit.  It looks like a bunch of little hoses.  If one of these hoses comes loose, then the water pressure will escape inside the unit and will not be sufficient to drive the wheels.
Hope this helps

Posted on Jan 12, 2009

  • 2 Answers

SOURCE: Polaris 380 not running

check the filters

Posted on May 28, 2009

  • 128 Answers

SOURCE: Wheels on polaris don't turn. Is there a way to tighten belts

Replace the belts.($30) Tighten with an 1/8" play. Also check the wheel bearings. If the wheels wobble they also need to be replaced

Posted on Aug 23, 2009

  • 990 Answers

SOURCE: My polaris 380 wheels won't turn. the belt is

If the wheels don't turn there may be sand in the notches on the wheels, the notches may be worn off, if their is sand or dirt in the paddel wheel jet that will keep the unit from turning and again no wheel movement. All of these problems they can check in your local pool store. Stores will generely check your unit out and fix what is needed for just the price of parts to fix it when you bring it into the store.
If you have no water flow to the unit this will also stop things from working so be sure to check your finger screen before you do anything.

Posted on Aug 25, 2009

  • 8404 Answers

SOURCE: What to do when the Polaris 380 wheels do not

Check for hair on the vertical axel.

Posted on Jun 05, 2010

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1 Answer

Polaris 280 wheels do not turn when pump is running, turn freely when it is in my hand


Check that your back up valve was installed in the correct direction. It is easy to get it backwards. The narrower end should be closest to the polaris. If that doesn't help let me know and we'll get into more detail.

Jan 05, 2013 | Polaris 380 In Ground Pool Cleaner

1 Answer

Change belts on polaris 380


open case then remove vertical tube then then remove paddle wheel assy then you have to remove wheel screws to change belts take pictures as you take it apart

Jul 29, 2012 | Polaris 380 In Ground Pool Cleaner

1 Answer

Polaris 380 wheels won't back up


open up unit check hoses on inside if they are off put on and zip tie

Jul 21, 2012 | Polaris 380 In Ground Pool Cleaner

1 Answer

Machine keeps going around in circles jet at back is going straight back?


Few different things can cause this. Wheel bearings can be bad, tires worn, teeth on gears inside wheels stripped or broken, or the teeth on drive shaft worn or broken. Low pressure or clogged line can also cause to run sparatic, but not necessarily in circles. Most likely problem is with bearings, or wheels. Check these closely for problems. Most pool stores with check it and replace parts (that you purchase) for free.

Sep 21, 2010 | Polaris 380 In Ground Pool Cleaner

2 Answers

My Polaris 380 just stop moving the pump was run and had good pressure turn one wheel they all turn freely also tail dose not move


Check several things if these pool cleaners stop moving. Check the filter screen in the in-line filter and clean, if necessary. Clean the skimmer basket, pump basket, and pool filter. Check all of the hoses,
connections, and swivels for leaks that could cause loss of water pressure. Make sure that your wheel RPM is between 28 and 32. Adjust your thrust if necessary to get RPM to that level.

Aug 03, 2010 | Polaris 380 In Ground Pool Cleaner

1 Answer

Polaris 380 wont run when vertical


The drive belts are loose. Replace the drive belts are at least take the cover off inspect and tighten. The adjustments are the axle blocks. Tighten to where there is about an 1/8" tension while lightly pushing on the belt.

Aug 27, 2009 | Polaris 380 In Ground Pool Cleaner

1 Answer

My polaris 380 wheels won't turn. the belt is


If the wheels don't turn there may be sand in the notches on the wheels, the notches may be worn off, if their is sand or dirt in the paddel wheel jet that will keep the unit from turning and again no wheel movement. All of these problems they can check in your local pool store. Stores will generely check your unit out and fix what is needed for just the price of parts to fix it when you bring it into the store.
If you have no water flow to the unit this will also stop things from working so be sure to check your finger screen before you do anything.

Aug 24, 2009 | Polaris 380 In Ground Pool Cleaner

1 Answer

Wheels on polaris don't turn. Is there a way to tighten belts


Replace the belts.($30) Tighten with an 1/8" play. Also check the wheel bearings. If the wheels wobble they also need to be replaced

Jul 23, 2009 | Polaris 380 In Ground Pool Cleaner

2 Answers

Unit floats does not run on all wheels


Sounds like it might be missing the head weight. Check for number 25 in this Polaris 380 Parts Diagram

Jun 28, 2009 | Polaris 380 In Ground Pool Cleaner

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