How do we get the pictures on our puter, the disc that came with our camera is not downloading to our puter, and we need to get the pictures off. This is a UK camera and we now live in the USA and using windows vista not sure what to do. or if we can somehow trans. the picture to a memory disc. please help. when we try to load the disc to puter it just freezes, we did try this on a computer with xp and still have the same problem.
Forget the disk --always forget the disk for any camera leave it in the box. Connect the camera to the computer via the supplied USB cable. Ensure the camera is powered on and the image upload control is set [see you manual] The computer will see the connection as another drive. A window will cone up asking what you want to do. Select MOVE to a folder- making a new folder and name it and click OK. The Move command will remove the images from the card completely thus leaving ready for your next session. Let Windows Do The Work.
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