Question about Compaq Presario 5000 PC Desktop

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Computer hard drive went blank

My computer started to up date it self; but it stopped and shut itself down.

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  • Odie Long Jan 03, 2009

    it says it was updating windows.

  • Odie Long Jan 03, 2009

    it goes to compaq screen only

  • maplestkid May 11, 2010

    What is it doing now?

  • Jim Kirk May 11, 2010

    What was it trying to update--Microsoft, anti-virus, etc.?

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It seems as if Windows Update has caused a system failure of a critical system component. If you have a Window cd, try placing it in your cd drive and booting up. Then try to run a repair install. This may allow you to backup files. I would then recommend a full reinstall of windows.

Posted on Jan 04, 2009

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Posted on Jan 02, 2017

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Here are the steps below.
Steps for HDD self test.

  1. If the notebook computer is running solely on battery power, plug the AC adapter into the notebook.
  2. Shut down the computer if it is running.
  3. Press the power button to turn on the computer.
  4. Press f10 when the HP/Compaq logo displays.
  5. After the BIOS Setup Utility displays, use the Right Arrow key to select the Diagnostics menu.
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2. Shut down the computer if it is running.
3. Press the power button to turn on the computer.
4. Press f10 when the HP/Compaq logo displays.
5. After the BIOS Setup Utility displays, use the Right Arrow key to select the Diagnostics menu.
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7. Press enter to display a list of HDD/Self-Test options.
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Yes; your hard drive needs to be replaced as a read error indicates a physical problem with the drive reading from a certain or, more likely, many portions of the drive.

Thanks and please take a moment to give this a thumbs up rating, solving your problem.

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Good Luck

Fehdi

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