Question about Compaq Presario 5000 PC Desktop

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Computer hard drive went blank

My computer started to up date it self; but it stopped and shut itself down.

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  • Odie Long Jan 03, 2009

    it says it was updating windows.

  • Odie Long Jan 03, 2009

    it goes to compaq screen only

  • maplestkid May 11, 2010

    What is it doing now?

  • Jim Kirk May 11, 2010

    What was it trying to update--Microsoft, anti-virus, etc.?

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It seems as if Windows Update has caused a system failure of a critical system component. If you have a Window cd, try placing it in your cd drive and booting up. Then try to run a repair install. This may allow you to backup files. I would then recommend a full reinstall of windows.

Posted on Jan 04, 2009

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Acer Aspire 7560 wont restart


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Thus far you did well however I believe since I had experienced the same issue with my computer shutting on and off as well. I went and bought some Heat Sink Paste and redid the CPU top and walla no more issue with computer shutting down. You may wish to give this a go. It worked for me. $4.00 fix. Thought I would suggest it. .John

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Computer will not boot up. Goes to blank screen with cursor flashing in left hand corner.


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Then, go to the tab on the far right and look for reset bios or load system defaults. Sometimes, this will help you get by this problem.

If this does not make any changes, start your comptuer and hit the F8 key this time. This should give you a menu including start in safe mode, start in Last known good configuration. Try selecting last known good configuration and see if this works. If not, try starting in Safe mode.

IF none of this will work, then you probably have a hardware problem. Shut your computer down and open your case. Unplug every drive EXCEPT the hard drive. Try to start the computer. If this works, the shut the computer down and plug in one drive as a time until th computer will not start again. When this happens, you have found the bad drive. A CD or Floppy drive that goes bad will sometimes stop the computer from starting.

Try these suggestions and see if you can get past this. If you find this provides a solution for you, please remember to leave positive feedback for me.

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Here to Help
Shaun

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