A red light comes on but no download screen appears
The usb port in your compute dosent support usb 2 please change the port if your system is latest dont connect both the usb cables of the hdd cauz the latest system is with usb 2 and dosent need power if old system please connect the power usb first and then the data usb cable it should work
please also try to connect to another port of your pc if available
thanks and regards
DUSHAYaNT
if this driver package is not right
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
(be precise)don't use numbers and - /
IE: motherboard name LAN driver
hope this helps
click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
if you need help obtaining the usb card post a reply
hope this helps
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Get a refund from Best Buy
Got a refund from BB last night and bought what they recommended Seagate FreeAgent/Desk now lets see if that
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