Question about Vtech 5.8GHz Cordless Phone with Digital Answering System
Phone connection works, all functions on phone work except the handset says searching and you cannot answer a call
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Posted on Jan 02, 2017
My handset displays CONNECTING...
Move the handset closer to the telephone base. You might have moved out of range.
This is what was listed in the Vtech Manual.
What I suggest is not just powering it off, but remove battery and wait a couple of minutes. Put battery back in and try it. The other thing I suggest is a new battery or switching it temporarily with a phone that works, to see if that helps before you buy a new one. If the battery is weak it will have trouble reaching the base.
Posted on Jan 06, 2009
is your phone about a year old? It may be the battery. The vtech phones have weak batteries that clunk out after about a year and you'll get dropped calls, looking for base etc... The phone still appears to be working and the battery indicator tells you it's charged, but the battery is too weak to keep the wireless connection going.
Had the same problem and replaced the battery. budgetbatteries.com had the cheapest ones. But it's a knockoff, so I don't know how long it will last. So far it's been 3 months and the problems are gone. I would try that first and see how it goes. I paid about $15 including shipping. If you buy it from vtech it's at least double...
Posted on Jan 31, 2009
I can vouch for the second solution. It worked perfectly on my 2461 with two extensions. Even the vTech website was not able to provide a solution.
Posted on May 03, 2009
SOURCE: i want to add an additional handset to my vtech phone...the new handset is "searching for base" and requests a 15-digit number which is suppose to be on the base--there is no 15-digit number to input.
The 15 digit number shoudl be on a sticker on the bottom of the base unit.
Posted on May 19, 2009
Place the handset in the charger and press find handset for 4 seconds.This will register the handset. do the same for other handsets.
Posted on Sep 20, 2009
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