Question about Toshiba Satellite A205-S4617 Notebook

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Cut the computer on and it said we had virus & trojans and that

Internet virus pro could fix this if I paid for this 3 years agreement also

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  • mikaelasmom1 Jan 03, 2009

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Try to run virus detection software for free at housecall.trendmicro.com and get the fix on the website as well, since virus or trojans antidote or remedy varies. You may need to write down exact name of virus or trojan for fix. If not automatically removable, you may need to follow manual removal from the registry as well.

I would suggest that you use our chat support as well, for a more comprehensive diagnosis and solution to your issue.

Thanks! =)

Posted on Jan 03, 2009

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Posted on Jan 02, 2017

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2 Answers

My loptop is so slow and how can i fix the error


Hi aljon toyo

Your computer running slow could be indicating a virus,trojan,worm,or other malware and also just too many old program and files.
To speed up your computer do the following in order.
1...Clean up your Disk: Click on Start>All Programs>Accessories>System Tools>Disk Cleanup.Click on the files you want to get rid of here.
2...Defragment your Hard drive: Start>All Programs>Accessories>System Tools>Disk Defragmenter
3...Delete old files, programs,pictures, etc that you don't use anymore...this will free up hard disk space.
4...Install and Run Microsoft Safety Scanner...
Go to the following website and download,install and run the FREE Microsoft Safety Scanner.
It will remove the virus,trojans,worms,etc from your computer.
It may take quite a while to finish, it all depends on the size of your hard drive.
Once the Microsoft Safety Scanner is completed running, it should have removed the virus,trojan,worm,etc. from you computer, but if it didn't remove the virus,trojan,worm,etc from your computer then it will give you an option to connect (real time) with a Microsoft professional (FREE) and he will take over control of your computer (with you permission) and finish the removal process.
Please take time to rate me thumbs up
http://www.microsoft.com/security/scanner/en-ca/default.aspx

Sep 24, 2011 | IBM ThinkPad T30 2366 Notebook

Tip

How Kaspersky Antivirus Works


<p>Kaspersky Anti-Virus features include real-time protection, detection and removal of viruses, Trojans, worms, spyware, adware, keyloggers malicious tools and auto-diallers, as well as detection and removal of rootkits. It also includes instantaneous automatic updates via the "Kaspersky Security Network" service. Windows users may download an Anti-Virus Rescue Disk that scans the host computer during booting inside an isolated Linux environment. In addition, Kaspersky Anti-Virus prevents itself from being disabled by malware without user permission via password access prompts upon disabling protection elements and changing internal settings. It also scans incoming instant messenger traffic, automatically disables links to known malware hosting sites while using Internet Explorer or Firefox and includes free Technical Support and free product upgrades within paid-subscription periods. Kaspersky Lab currently offers 1 year, 2 year and 3 year subscriptions.<br /> <p> <br> <p>Kaspersky Anti-Virus 2011 offers a number of new and improved features together with unique protection technologies to address the latest online threats, keeping your PC running smoothly and customize protection according to your activities, like advanced anti-malware technologies that allows installation on infected pcs, heuristics-based analysis monitors, that restricts and blocks suspicious program behaviour, and easy-access Desktop gadget for quick access to program features and settings whenever you need them.<br> <p> <br> <p>Kaspersky anti-virus also include some features like, real time protection against viruses and malware, scanning of web-sites and e-mails for malicious code, protection for your digital identity and vulnerability scan and treatment advice, and some basic features like zero-day attacks and unknown threats, botnets and various illegal methods of hijacking your pc and provide protection from rootkits, bootkits and other complex threats.

on Mar 17, 2011 | Computers & Internet

Tip

Top 5 Paid Anti-Virus Software


With the brand-new Windows 7 operating system released late last year, many computer users opt to install some sort of anti-virus. There are free versions available, but are not routinely kept up-to-date as a paid version. Plus paid versions offer a better support and look nicer to the eye. Here are my best anti-virus programs for 2010.

1. GData Anti-Virus 2010
www.gdata-software.com $25 (one year, single PC license)
Based off of two free anti-viruses BitDefender and Avast, German developed GData brings the two together to form the best anti-virus. GData detected 99.95% of all threats tested and offered the best detection of adware. With its relative low-cost GData is my recommendation for best anti-virus.

2. Symantec Norton Anti-Virus 2010
www.symantec.com $40 (one year, single PC license)
Coming in a close second is the more popular Norton Anti-Virus. The detection rate was 99.49%, just shy of GData. With a great user interface and design, Norton remains one of the better anti-virus programs in 2010 and may better suit non-techie users.
3. Kaspersky Anti-Virus 2010
www.kaspersky.com $60 (one year, three PC license)
In previous years, Kaspersky has always been at the top, but with this year it has slid down to third. Kaspersky has a wide range of features including a firewall and advanced virus blocking but fails to provide a slick, user-friendly interface unlike the first two anti-virus programs which can get frustrating and confusing. The malware detection also lacks which maybe a problem on some users PC's.

4. BitDefender Anti-Virus 2010
www.bitdefender.com $30 (one year, three PC license)
BitDefender is a decent anti-virus program. Although the detection rate is 99.66%, the second best in the field. What it lacks is a good user interface and fails to remove threats. Only 90% of threats detected were removed successfully. This is defiantly a bargain on price but lacks in some areas where it maybe useful.

5. Panda Anti-Virus Pro 2010
www.pandasecurity.com $50 (one year, three PC license)
Panda Anti-Virus Pro had a 99.83% detection rating, earning it the best in the field. Although it can detect threats, it did poorly in behavioral scans of the PC. Panda also does not come with its own firewall, unlike all the anti-virus programs mentioned. The user interface needs some work around the edges and design could be better. Panda will get the job done, but is a last-ditch option for paid anti-virus programs.

Before you buy, make sure to do research and know what product you want to buy. Don't let the sales people influence you to go with the costlier option, because they say its better. Trust your research and be smart.

on Jan 13, 2010 | Computers & Internet

1 Answer

My dell mini is displaying lsass.exe - system error everytime i boot it up


HI gafleming27...

lsass.exe is a process which is registered as a trojan. This Trojan allows attackers to access your computer from remote locations, stealing passwords, Internet banking and personal data. This process is a security risk and should be removed from your system.
Do the following to get rid of the trojan
*********************************************************************************************************************
To remove a virus,trojan,worm,etc from your computer...do it the EASY way...let someone else do it for you.
Start your computer, as the computer is starting keep tapping the F8 Key.
This will start the computer in the Safe Mode.
Once in the safe mode go to the following webage below and download,install, and run Microsoft Safety Scanner for FREE.
Once you run the Microsoft Safety Scanner (it may take quite a while depending on the size of your hard drive) it will remove all the virus's,trojans,worms,etc it finds, if it does not completely remove them all you will be given a chance to chat with a Microsoft Professional thru a pop open window and he will take control of your computer (with your permission) and finish removing all the rest of the virus's, trojans, or worms that are on your computer for FREE!! Can't beat FREE!!
Please take time to rate me thumbs up
http://www.microsoft.com/security/scanner/en-ca/default.aspx

Sep 10, 2011 | Dell Inspiron Mini 10 Notebook

1 Answer

1 years ago,my wifi destroyed. I think,it is because of transfer a virus from connecting a flash memory to my laptop. Then the Driver was uninstalled. I cant fix it, even with reinstalling windows...


Hi ziaee f88...

You may still have a virus,worm,trojan,etc on your computer.
To remove a virus,trojan,worm,etc from your computer...do it the EASY way...let someone else do it for you.
Start your computer, as the computer is starting keep tapping the F8 Key.
This will start the computer in the Safe Mode.
Once in the safe mode go to the following webage below and download,install, and run Microsoft Safety Scanner for FREE.
Once you run the Microsoft Safety Scanner (it may take quite a while depending on the size of your hard drive) it will remove all the virus's,trojans,worms,etc it finds, if it does not completely remove them all you will be given a chance to chat with a Microsoft Professional thru a pop open window and he will take control of your computer (with your permission) and finish removing all the rest of the virus's, trojans, or worms that are on your computer for FREE!! Can't beat FREE!!
Please take time to rate me four thumbs up

http://www.microsoft.com/security/scanner/en-ca/default.aspx

Sep 03, 2011 | Compaq Presario F572US Notebook PC

1 Answer

I recentley purchased internet: as of yesterday. My Everex Stepnote VA4300M laptop has already contracted a virus. I was given this computer from my uncle who does not have any of the back up disks or...


Hi gallgaret...

To remove a virus,trojan,worm,etc from your computer...do it the EASY way...let someone else do it for you.
Start your computer, as the computer is starting keep tapping the F8 Key.
This will start the computer in the Safe Mode.
Once in the safe mode go to the following webage below and download,install, and run Microsoft Safety Scanner for FREE.
Once you run the Microsoft Safety Scanner (it may take quite a while depending on the size of your hard drive) it will remove all the virus's,trojans,worms,etc it finds, if it does not completely remove them all you will be given a chance to chat with a Microsoft Professional thru a pop open window and he will take control of your computer (with your permission) and finish removing all the rest of the virus's, trojans, or worms that are on your computer for FREE!! Can't beat FREE!!
Please take time to rate me

Aug 30, 2011 | Everex StepNote VA4300M Notebook PC

1 Answer

Chrome mouse on laptop freezes, get stuck...advice


Ok..now that I have more information about your pointer problem,yes,there could be a trojan virus causing it.Best thing to do first is,using your other mouse,boot your computer up into safemade by tapping the F8 key untill you reach a black diagnostics screen.At the top of the list you will see "safemode",using the arrow keys on your keypad,move up to "safemode" and press Enter,then wait for the boot to finish.This procedure allows you to get inot windows with services and drivers only needed to help fix many problems.Sometimes there are trojans that will use certain windows services or programs you installed to run.Using safemode allows you to "get in" your computer without those programs and services running.After you get into safemode and your all booted up,see if you can use your synaptics pointing device normally,if so,then yes,there is a very good chance you have a trojan or trojans infecting your computer.If so,best thing to do,is open your virus scanner while you are in safemode and do a complete scan,to see if any virus or trojans are present and remove them,then reboot your computer and let it boot back up normally.We will see if any trojans or viruses are in your computer with this methode.Good luck.Please let me know what happens:)

Apr 12, 2010 | HP Pavilion dv1000 Notebook

1 Answer

Presario v2000 laptop will pick up my router wirelessly but will not go to internet explorer pops up internet explorer box saying send error report or dont send


Either explorer has been damaged, or has been damaged by a trojan/virus.
Download firefox or google chrome on another computer and install on your computer and run
If they have internet connection, you may need to uninstall/reboot/reinstall explorer
If they also fail, you most likely have a trojan or virus.
You may attempt repair yourself, but if you don't repair quickly, the trojan/virus may damage your system to the point you have to reinstall.
Please back up your personal files on a usb stick, or external drive before proceeding.
If this is the case, take it to a repair shop before more damage is done.

Jan 24, 2010 | Compaq Computers & Internet

3 Answers

My laptop wont let me log on keeps logging on then logging off straight away


Your system is infected by trojan,

Scan your System with a good Anti-Virus like Kaspersky Internet security 2010 or A-Squared Anti-malware with lastest updates installed.Both can detect trojan as well as malware,spyware etc.

This will solve your problem.

Jan 02, 2010 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Toshiba satellite PRO A Laptop


Your laptop may be infected by a virus or trojan.
I suggest you take the laptop to a qualified technician who will do the following:
1: Remove the hard disk
2: Attach the hard disk to another computer system as a SLAVE DRIVE
3: Scan the laptop hard drive for trojans,malware/viruses.
4: After scanning and cleaning, re-install the hard disk in the laptop.
That should get you going again! Please install an antivirus program afterwards to avoid the same happening again.

Jan 25, 2009 | Computers & Internet

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