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If it isnt listed under hardware then something may have happened to cause the computer to delete the file "virus protection or firewall" and it may be that your computer just isnt reconizing the software anymore. if you have an installation disk try to use it and reinstall the stuff and go from there.
Download the latest driver for the crystal eye webcam from the acer site, install the driver (will not work yet) then go to device manager and image devices, right click and scan for new hardware devices and then widnows vista will pop up saying installing the cam. Thats it. Worked for me.