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The Acer Crystal Eye Web Cam automatically integrates itself into whichever program you are using be it an aftermarket video control or Windows Live Messenger or Yahoo Messenger. The only way I know how to bring it up MANUALLY is to go to the Control Panel or your Start menu (in Accessories) and bring up the Scanner & Camera Wizard. When you bring that up, click "Next" and it will start the camera and you will see yourself. When using a program like Windows Live Messenger (version 8.5 is the BEST!) you will have to tell the program what source to use for the camera, Your only choice is the Crystal Eye Web Cam unless you have installed a different cam that sits atop your screen, in which case, tell the program to use that one. You might try downloading a program called YAWCAM from the web and installing that. Just do a Google search for it. Give that a try because the Acer web cam doesn't do video with the limited controls in Scanner & Camera Wizard.
Download the latest driver for the crystal eye webcam from the acer site, install the driver (will not work yet) then go to device manager and image devices, right click and scan for new hardware devices and then widnows vista will pop up saying installing the cam. Thats it. Worked for me.