Question about Nikon Coolpix 5400 Digital Camera

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Nikon 5400: white lines on photo

I have a 2.5 year old Nikon 5400. When I take a photo the image that appears on the camera's LCD has white vertial lines on it. When I download the photos on my computer the vertical white lines are still there ... so it does not appear to be a problem with the camera's LCD. This problem occurs in the following settings: M A S P automatic However, the video function works fine. When I view the image before I take the photo there are no white lines. I'd really appreciate some help as I'm a little distraught at the prolems with my relatively new camera (it's warranty has expired). Thanks Nik

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  • Nicholas Matthews May 16, 2007

    Thank you for this reply, it is greatly appreciated. I will follow your advise.

    In the meantime, do you have any indication to what may have gone wrong here? This may help me when contacting Nikon / Tech Support, if I can say 'I suspect that ...'

    Many many thanks again,


  • Nicholas Matthews May 16, 2007

    Thank you for this reply, it is greatly appreciated.

    I will contact Nikon / Tech Support. In the meantime, could you provide me with a possible cause so that when I contact Nikon I can say 'I suspect that ... may have occured'. This would help a lot.

    In the meantime, thank you so much again,


  • Nicholas Matthews Oct 30, 2007

    Many thanks MINC! ... Nikon have repaired my camera for free ... just as they state in their Advisory ... wonderful.

    Thanks again!


  • Nicholas Matthews Oct 30, 2007

    Thanks MINC!  Nikon have repaired my 5400 for free ... just as it says in their Advisory.  It's a shame that the problem had to happen, but it is wonderful to see Nikon taking ownership of the problem and comning up with a fix.

    Thanks again, it is greatly appreciated.




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I just boxed my 5400 up to ship to Nikon.  Apparently there is a service advisory for the DH2, D70, N55, CoolPix 3100,3500,4500,5000,5400 and 5700.

Posted on Oct 18, 2007

  • minc Oct 18, 2007

    Nikon Service Advisory

    It has come to our attention that in a
    limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ
    digital cameras, an electronic component may, in some instances, fail
    affecting your camera's performance and/or operability.

    While only a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400,
    5700 and SQ digital cameras are affected by this advisory, if your
    camera presents symptoms that can include (1) images with a strong
    color tint, (2) images that are totally black and/or (3) images with
    visible defects, Nikon will, upon confirmation that the problem is associated to this Service Advisory, service your camera free of charge.

    To obtain complimentary service for cameras affected by this advisory,
    please click the link below to download and print the Service Return
    Form. The Service Return Form provides detailed return instructions.

    The Frequently Asked Questions button at the bottom of this page offers
    more information about this advisory and, should you have more
    questions, also provides information about how to contact Nikon.

    We apologize for any inconvenience you may experience.


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There is a non user repair fault here If it is just out of warranty contact the maker Tech support They sometimes can offer a 'refurb' one at an agreeable price in exchange.

Posted on May 15, 2007

  • john ash
    john ash May 17, 2007

    Simply relate to them as you have here



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  • Follow the URL:
  • Fill out the form
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