Question about Canon PIXMA Office Equipment & Supplies
It will dial a fax number, they'll give a fax tone then when it's on the screen where it says TRANSMITTING it will have an error message: REDO OPERATION after that.
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Posted on Jan 02, 2017
I Solved the problem....
The problem is in the gear box on the document feeder......The (Poor Quality) tension spring against the gear harness becomes stressed to the point where it bends out of it's 90 degree angle from (FYI - below average) use . It fails to function properly causing mis-alignment of the gears during document loading.
In order to fix this you need to remove the drive motor, gear housing and some gears. Bend the tension spring back to the correct 90 degree angle. and reassemble it again. Not for the impatient person.
Posted on Jan 14, 2009
SOURCE: No dial tone detected
It may be a bad modem on the copier. Plug your phone into the auxillary phone port on the copier and see if you get a dial tone. Also make sure that your cord from the wall is plugged into the line port and not the phone port.
Posted on Jul 24, 2008
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In order to find the solution to this issue, you need the fax number for another fax machine that is operating correctly with which to send and receive faxes. After trying each of the following solutions, try to send or receive a fax from this other fax machine to test if the issue has been resolved with your HP fax product. The other fax can be in the same building, on another telephone line, or at another location with someone who can assist. It can also be helpful to call the person or company that is sending the fax. That party can offer information about how that fax machine behaves when sending a fax. This information can be valuable in determining the nature of the issue.
There are several possible solutions to this issue. Start with the first solution and then continue with the other solutions in the order presented until the issue is resolved. When the issue is resolved, there is no need to continue troubleshooting.
Solution one: Run a fax diagnostic test
Run a fax diagnostic test to make sure that the HP fax product is set up correctly.
Load letter or A4 unused plain white paper into the input tray.
on the product control panel, press the setup button ( ).
Use the down arrow key ( ) to select Tools and then press the OK button ( ).
on the Tools menu, use the down arrow key ( ) to select Run Fax Test and then press the OK button ( ).
Review the results of the test.
If the result of the fax diagnostic test is All Pass ,
Reinitialize the fax
1. With the HP fax product turned on, disconnect the power cord from the back of the HP fax product and from the electrical outlet.
2. Connect one end of the telephone cord to the telephone jack and then connect the other end of the cord to the port labeled 1-Line on the back of the HP fax product.
3. Reconnect the power cord to the back of the HP fax product and then reconnect the power cord to the electrical outlet.
4. After the HP fax product reaches a ready state, try to send and receive a fax again.
If this works GREAT!, if not let me know....JCE
Posted on Apr 18, 2009
Tips for a great answer:
For you to send a fax with the Brother Fax 775 you can try these steps:
1. First make sure that you have a dial tone by lifting the handset or
just by pressing the hook button. Once you have verified you have a dial
tone press the hook button again to return to the main screen or hang up the
handset. LCD should display the date & time
If you don't have a
dial tone make sure that the telephone line cord is connected on the fax
machine's Line jack. If you don't have a dial tone still connect it to
another working outlet. If you don't have a dial tone still connect a
working telephone on the wall jack to see if you'll get a dial tone. If
you get a dial tone on the regular phone then problem is either with the line
cord or the fax machine.
2. Once you have the date & time on the LCD screen, Load the
document that you want to send on the automatic document feeder which is
directly above the LCD screen.
3. The LCD screen should change from the date/time to "Enter
Fax No. & Press Start" Once you got this screen dial the fax number
and then press Start.
Hope this helps. Rate if it works.
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