Question about Canon imageRUNNER C3170U Color Copier

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E00020-01a8 ... hi ! i have canon ir 3170ci i refill color toner in cartrize & than machine appear err code e00020-01a8 .. . so pls the my problem solve

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  • anand desai Nov 02, 2012

    e000020-0490

  • anand desai Nov 02, 2012

    machine appear err code e000020-0490 .. . so pls solve the problem

  • karl dave dordas Dec 18, 2012

    check the toner sensor and drum cleaning blade

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SOURCE: Waste toner collection IR 5570

remove the small lower( rear)right side cover 2screw then you will see the waste bottle youcan pull it out and throw away the waste toner

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SOURCE: HOW DO RESET TONER DISPOSAL FULL,AFTER REPLACING ON A CANON IR 28

You have to enter servcice mode and reset the error code. Press the 'head' key with the star inside it - then the '2' and '8' key at the same time - then the HEAD key again. This must be done fairly quickly and then you're in the service mode. Now, from the screen select 'COPIER' then the 'FUNCTION' key then 'CLEAR' ---->'ERR' ---------> 'OK'. Now turn the machine off and on again. Your code should be gone. If not, you may have to clean the waste toner bottle neck where the sensor light shines through it.

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Canon ir 4580i e000020-04c0


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Code Error name/description

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Service Bulletin
Issued by Canon Europa N.V. Copier Color
HARDWARE
Revised:
Addition of the Affected Machines
Location:
Hopper Assembly
Subject:
Measures against E025 error due to toner leak
Detail:
<Symptom>
The toner leaking from the toner cartridge flows onto the inside toner sensor (PS3/PS4/PS5/PS6), causing erroneous
detection and E025 error (Error in the toner motor).
Model:
iRC2380i
iRC2880
iRC2880i
iRC3080
iRC3080i
iRC3380
iRC3380i
iRC3580
iRC3580i
Ref No.:
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(F2-T01-NO1-10097-03)
Date:
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The gap between the toner cartridge case and the holder of the machine is covered with the plastic sheet and the shape
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P-1 Position where the toner cartridge is installed
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For the affected machines or later, implement periodic cleaning (every two years) for the area around the photo
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Service Parts:
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P-2 GUIDE, UNIT CABLE, FRONT
[2] Change Point
Parts Number Description Q'ty Interchange
ability Fig No.
Old FC6-9380-000 GUIDE, UNIT CABLE,
FRONT 1->0 N
620
New FC6-9380-010 GUIDE, UNIT CABLE,
FRONT 0->
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IR C3580I 230V EUR : CZT04670 and later IR C3580 230V : CZU00011 and later
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IR C3080 UL 120V : DBE01554 and later IR C3080I UL 120V : DBF02861 and later
IR C3080 230V EUR : DBM00294 and later IR C3080I 230V EUR : DBN10330 and later
IR C3080 230V : DBT00011 and later IR C3080I 230V : DBU00714 and later
IR C3080I 230V AU : DBV01085 and later IR C2550 UL 120V : DCA03694 and later
IR C2380I 230V EUR : DCF16473 and later IR C2550I 230V : DCK00864 and later
IR C2550I 230V AU : DCL01033 and later

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You have to enter servcice mode and reset the error code. Press the 'head' key with the star inside it - then the '2' and '8' key at the same time - then the HEAD key again. This must be done fairly quickly and then you're in the service mode. Now, from the screen select 'COPIER' then the 'FUNCTION' key then 'CLEAR' ---->'ERR' ---------> 'OK'. Now turn the machine off and on again. Your code should be gone. If not, you may have to clean the waste toner bottle neck where the sensor light shines through it.

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